About the City:
At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.
About the Role:
Reporting to the Manager of Operations Administration, the Computerized Maintenance Management System (CMMS) Administrator is responsible for managing the Cityworks system—a comprehensive asset, and work management system. This role is essential in ensuring effective operation and ongoing enhancement of Cityworks to meet the City's capital assets and infrastructure management needs. Overall, the CMMS Administrator ensures that the system effectively meets operational standards and strategic goals of the Municipal Works Department, enhancing service delivery and operational efficiency across the City.
What You Will be Doing:
- Manage and configure system settings and functionalities to ensure optimal operation.
- Update and maintain activity templates for service requests, work orders, and inspections.
- Update and maintain non-spatial assets, and costing information for labor, hourly usage, and non-inventoried materials.
- Handle security settings and employee configuration updates as organizational changes occur.
- Perform analysis utilizing SQL Server Management Studio for decision making.
- Create and modify custom reports using Cityworks ActiveReports, Crystal Reports, ArcGIS Dashboards, or ArcGIS Insights.
- Oversee the integrity of data within Cityworks by providing regular QA/QC activities to include financial error report monitoring and inventory audits.
- Conduct regular training sessions for new and existing users and develop and update training materials as the system evolves.
- Troubleshoot and remediate issues between Cityworks and other interfaced programs.
- Act as the primary liaison between end-users, IT, Finance, and external partners like ESRI Canada and the Regional Municipality of Niagara Lead and attend operational working groups and implement opportunities for improved system usage across departments.
- Perform other similar and related duties as assigned.
These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution.
About You:
Qualifications:
- Three (3) year College Diploma in Information Technology, Computer Science/ Engineering/ Systems, Geographic Information Systems (GIS) / Geomatics, or a related field.
- Five (5) years of current experience in an IT field including experience relevant to managing and operating a complex IT and asset management system such as Cityworks, preferably within Operations or a Public works yard.
- Experience developing training materials and conducting training sessions for a variety of users.
- Experience with project management tools and methodologies related to system upgrades, integrations, and enhancements.
Skills:
- Knowledge of CMMS platform management, including setting up and customizing activity templates, managing data configurations, and understanding the integration with GIS (specifically ESRI) technologies.
- Proficient in SQL for database queries, report creation, and managing data integrity. Intermediate SQL course required (or willing to obtain).
- Knowledge of integrating CMMSs with other municipal systems like financial, HR, and operational systems.
- Good verbal and written communication skills for customer service and preparation of technical and instructional documentation.
Other Requirements:
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A demonstrated commitment to enhancing a safety culture.
- Proof of education will be required upon hire.
What’s in it for you:
- Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage.
- Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement.
- Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
- Professional Development: Access training and development funds to support your career growth.
- Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
- Great People: Work with a supportive team and a leadership team focused on growth and success.
Other Job Details:
- Salary Range: $79,294 to $89,072
- Employee Group: CUPE Local 157
- Department: Municipal Works
- Position Type: Full-Time, Permanent
- Work Mode: In-Person
- Work Location: Lake St Service Centre
- Hours of Work: 7:00 AM to 3:00 PM
- Number of Openings: 1
- Job ID: 2024-169
- Posted Date: July 31, 2024
Additional Information:
To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at www.stcatharines.ca/jobs. Applications received through other channels will not be considered. We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.
For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.
They City of St. Catharines does not use AI Technology in any part of the recruitment process.
Employment Equity, Inclusivity and Accommodation:
Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform the Human Resources Division of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process.
For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.
They City of St. Catharines does not use AI Technology in any part of the recruitment process.
