At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re building a workplace where everyone belongs – where your professionalism, presence and commitment to public safety can have a meaningful impact everyday.
Here, you’ll play a key role is supporting community well-being and help create safe and welcoming public spaces for everyone. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration.
Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally.
Where You’ll Make a Difference Every Day
In this dynamic frontline role, you will patrol municipal properties and public places, respond to community concerns, support safety and security initiatives, and help foster a safe, welcoming and respectful environment for residents, visitors and businesses.
You’ll engage regularly with community members, respond to incidents and complaints, support emergency and operational response activities, and work collaboratively with internal departments, emergency services, and community stakeholders.
Whether you live in Thunder Bay, you’re looking to return, or excited to make the City your new home, join a team where your skills, expertise, and presence is recognized, and make a real impact to our community.
How You’ll Support the Team
In this role, you will participate in proactive patrols and targeted security and safety initiatives and have the following accountabilities:
- Maintain a visible presence in the community, responding to alarms, complaints, and calls for service that do not warrant police intervention, in a timely and professional manner.
- Conduct proactive foot patrols, mobile security patrols, and stationary assignments of designated municipal facilities, properties, and assets, with intent to prevent and respond to any security and safety matters, with a focus on City Hall, transit terminals, onboard transit, arenas, parklands, community facilities, and other municipal assets as directed.
- Monitor city owned properties, facilities, and assets for trespassers, vandalism, by-law offences and safety hazards. Investigates suspicious personnel, vehicles and activity, removing and preventing unauthorized activity and persons.
- Issue By-law Notifications and/or Certificate of Offences for violations of municipal by-laws, and/or Trespass Cautions and Notices pursuant to the Trespass to Property Act.
- Provide safety and security support to staff and the general public while conducting patrols onboard city transit buses, and within transit terminals.
- Collaborate with Encampment and Social Services staff by patrolling and engaging with residents occupying encampments on parkland, the temporary shelter village, and at other municipal properties, connecting them with appropriate community support as needed.
- Exercise the power of arrest and detention when appropriate and required, with a focus on de-escalation and compliance, following prescribed policies, procedures, and the Criminal Code of Canada.
What You Can Count On With Us
We’re proud to offer a workplace where your well-being, growth, and sense of purpose come first. As the Municipal Law Enforcement Officer – Mobile Safety & Security, you’ll enjoy:
- A competitive salary that reflects your expertise
- A matching pension plan to help you build long-term financial security
- Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
- Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
- Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
- Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
- A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
What You’ll Bring to the Team
Here’s what will help you succeed as the Municipal Law Enforcement Officer – Mobile Safety & Security:
- Diploma in law enforcement or police studies from a recognized community college or equivalent, together with one-year full-time experience as an MLEO, or one year full-time municipal parking enforcement experience, or one year full-time experience designated as a Provincial Offences Officer with experience in issuing Provincial Offences Act documents, or two years security work experience in an interactive environment; or Secondary school graduation, together with five years security work experience in an interactive environment; or
- Secondary school graduation with three years full-time experience as a Municipal Parking Enforcement Officer, Municipal Law Enforcement Officer, or Provincial Offenses Officer with experience in issuing Provincial Offences Act documents.
- Valid Ontario Security Officers Licence as described in the Private Security and Investigative Services Act, 2005, S.O. 2005, c. 3
Lead With Us - Apply Today
Ready to take the next step in your career journey? Join us at the City of Thunder Bay, where you’ll support a dedicated team, and make a lasting difference every day.
Apply today at www.thunderbay.ca/jobs-municipal-law-enforcement-officer and start your next chapter with the City of Thunder Bay.
Belonging, Inclusion, and Your Privacy
The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier-free.
If you need an accommodation during any part of the recruitment process, let us know — we will work with you to meet your needs.
For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.
Min: CAD $33.03/Hr. - Max: CAD $40.47/Hr.
