Human Resources Representative (Contract)

Organization:

City of St. Catharines

Region:

Ontario

Application deadline:

February 20, 2026

Hiring date:

March 2, 2026

Type:

Full time

Category:

Human resources

Description

About the Role:

This contract opportunity is to strengthen our HR team during a period of strategic and operational enhancement. In this role you will be responsible for providing support in all key areas of human resources as a committed member of the Human Resources Team. This position will support Recruitment and Selection, Labour Relations, Training and Development and Compensation and Benefit administration. The position provides excellent customer service to both internal and external customers.

What You'll be Doing:

HR Support and Administration:

Coordinate all aspects of recruitment and selection, including preparing job postings, coordinating interviews, conducting reference checks, and facilitating the onboarding process.
Provide support in labour relations including scheduling grievance meetings, assisting in negotiation preparations, revising collective agreement documents, and maintaining updated seniority lists.
Assist HR Specialist with various projects, ensuring timely and accurate completion of tasks.
Support the planning and execution of annual company events.
Handle administrative tasks, including responding to calls and emails, employment verification, responding to surveys, and issuing union member updates.

Benefit and Pension Administration:

Enroll new employees, maintain benefit databases, submit monthly remittances, and act as a central resource for benefit support and clarification of coverage.
Work with benefit providers/brokers to ensure plans and information are up-to-date and accurate.
Records Management and HRIS Maintenance:
Perform data entry and process forms.
Maintain records/filing system in accordance with retention by-laws.
Ensure employee profiles are accurate and up-to-date in the Human Resources Information System.

Customer Service and Team Support:

Provide exceptional customer service to external and internal stakeholders, acting as an ambassador for the Corporate Support Services Department.
Assist other HR staff in compiling metrics and projects as required.
Support the HR team in various key functions as needed and perform any other assigned duties.

Requirements

What's Required:

Post-secondary education in Human Resources Management, Business Administration, Industrial/Labour Relations, or related field.
Completion of coursework for a professional HR designation (e.g., CHRP).
Three (3) years of recent HR experience, preferably in a unionized environment, including benefit administration, payroll, and HRIS.
Experience working with external agencies like the Ministry of Labour and Workplace Safety and Insurance Board.
Strong knowledge of relevant Acts and regulations (e.g., OHSA, ESA, LRA, Human Rights Code, WSIB, Pension and Benefits Act, AODA).
Ability to travel between City work locations may be required.
Self-motivated with proven initiative and strong multitasking abilities.
Demonstrates professional customer service skills, effective communication, and strong attention to detail.
Demonstrated proficiency in Microsoft Office Suite, website maintenance, and quick adaptation to new software.
Works effectively in a team environment, liaising with internal and external stakeholders while maintaining strict confidentiality and integrity in handling sensitive information.