- Provide comprehensive administrative support to the Director of Public Works, Operations & Fleet Manager, Engineering Manager, Waste Services Manager, Facilities Manager, Forest Manager, and Manager of Climate and Energy
- Prepare and compose technical letters, memos, reports, and forms
- Develop and maintain document templates, mail merge documents, custom signature lines, lists, and spreadsheets in accordance with corporate standards where applicable
- Publish notifications promptly in accordance with notification bylaws and policies
- Participate in and contribute to the roles and responsibilities of the Dufferin Administrative Team, including leading and communicating Corporate administrative best practices to the department
- Serve as the primary point of contact for telephone, in-person, fax, surface mail, and email inquiries from the public, external agencies, and other departments
- Maintain records of inquiries and their resolutions
- Prepare work orders to facilitate the dispatch of staff in response to public inquiries and complaints
- Process payments for oversize load permits, hunting permits, rural addressing signs, entrance permits, road occupancy permits, maps, map books, tourism sign applications, and annual maintenance fees
- Create, publish, review, back up, and distribute all permits, agreements, and service applications
- Scan and upload mailed and emailed invoices, along with any supporting documentation, to the proper approver
- Distribute payables to the appropriate signing authority
- Maintain databases, lists, and spreadsheets for revenue reporting
- Communicate with vendors regarding outstanding invoices and any discrepancies
- Establish and manage pay periods and timesheet batches
- Create, manage and maintain employee information in all necessary systems
- Process timesheets using appropriate software
- Other duties as assigned
What you’ll bring
- Two (2) year diploma in business administration or equivalent
- Completion of Municipal Administration and/or accounting Program an asset
- Two (2) years’ of related administration experience, preferably in a municipal environment
- Experience with permits and applications in a Municipal environment is an asset.
- Excellent administrative, communication, interpersonal, organizational, time management, and public relations skills
- Ability to use tact and discretion and to deal courteously and effectively with the public and fellow staff members
- Thorough working knowledge Microsoft Office applications, database management, and office equipment
- Knowledge of payroll and work order management software considered an asset.
- Suitable work from home environment including reliable high-speed internet
- Valid Class G driver’s license and access to reliable transportation required
What we can offer YOU!
- A competitive hourly wage ranging between $37.45 – $43.80 (January 1, 2025 Non-Union Pay Grid);
- Hybrid work arrangements
- Enrolment in our comprehensive health benefits program and defined benefit pension plan
- Access to Perkopolis; discount, reward and benefits program
- Access to an Employee and Family Assistance Program
- Unlimited access to live and interactive webinars offered by the Canadian Centre for Diversity and Inclusion (CCDI)
- A supportive and collaborative work environment.







