Our Finance - Revenue Services team is dedicated to ensuring accurate billing, timely collection of payments, and exceptional customer support for the community. We are currently seeking a detail-oriented and customer-focused Utility Clerk to join our team. This role is ideal for someone who enjoys working with numbers, data accuracy, and engaging with the public in a professional setting.
The Utility Clerk performs daily activities related to utility metering and billing functions. This includes processing utility account payments, posting adjustments, updating account information, and maintaining accurate records. The role also involves responding to inquiries at the counter, by phone, email, or in writing, providing clear and factual information to residents, other departments, and outside agencies. The successful candidate will also assist in verifying meter readings, investigating discrepancies, and processing account adjustments as needed.
Requirements include Grade 12 or equivalent, supplemented by post-secondary courses in accounting or office administration, and one year of experience in an accounting office environment dealing with the public. Proficiency in Microsoft Excel and Word is required, along with accuracy, attention to detail, and excellent customer service skills. An equivalent combination of education and experience may be considered.
The successful candidate will work Monday – Friday 8:30 a.m. – 4:30 p.m. As part of the recruitment process, testing will be conducted. Although we thank all applicants for applying, only those under consideration will be contacted
This is a C.U.P.E. Local 2011 position with a wage of $34.41 per hour plus 15% in lieu of benefits. Job description and competition information can be found at www.saanich.ca. Please apply by 11:45 p.m. on August 25, 2025 quoting competition 25226.
The District of Saanich is recognized as one of BC’s Top Employers for 2025. As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and provide excellent services to our citizens. We strive to attract and retain passionate and talented individuals of all backgrounds, demographics, and life experiences. If you require any adjustments to enable participation at any stage of the recruitment process, please contact in confidence accessibilityHR@saanich.ca.
