Our Engineering Department is looking for a customer-focused, detail-oriented team member to support daily operations at the front counter and behind the scenes. You’ll interact regularly with the public and internal staff, helping the division deliver timely, accurate information and service.
As Customer Service / File Clerk – Engineering, you provide clerical and records support across Engineering, respond to in-person, phone and email inquiries, and route visitors and calls. The position issues permits and receipts, processes payments through the Tempest cashier system (cash, cheque and debit), maintains a float and balances batches daily. You’ll also prepare routine correspondence, input calls for service, and provide general clerical support (project/construction mailouts, office supply orders, fleet vehicle tracking etc.) to the various sections of the department as needed.
Requirements include the completion of Grade 12 (or equivalent) plus additional courses in common word-processing and spreadsheet software; at least six months of office/customer service experience with records-management systems and computers; and a keyboarding speed of 40 wpm. An equivalent combination of education and experience may be considered. The successful candidate will demonstrate clear, courteous communication, accuracy with cash handling and data entry, and discretion when handling information. As a component of the selection process, testing will be conducted. Although we thank all applicants for applying, only those under consideration will be contacted.
The successful candidate will work Monday to Friday, 8:30 a.m. – 4:30 p.m. (35 hours per week).
This is a C.U.P.E. Local 2011 position with a wage of $33.51 per hour (2024 rate) plus 15% in lieu of benefits. Job description and competition information can be found at www.saanich.ca. Please apply by 11:45 p.m. on Tuesday, August 26, 2025 quoting competition 25222.
The District of Saanich is recognized as one of BC’s Top Employers for 2025. As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and provide excellent services to our citizens. We strive to attract and retain passionate and talented individuals of all backgrounds, demographics, and life experiences. If you require any adjustments to enable participation at any stage of the recruitment process, please contact in confidence accessibilityHR@saanich.ca.
