Strathcona County offers an exciting opportunity for a Business Analyst to support and enhance business systems. This role focuses on driving the continuous improvement of business processes, leveraging emerging technologies, fostering collaboration across teams, and ensuring effective communication with stakeholders at all levels. This position plays a key role in delivering impactful solutions and improving efficiencies across the organization.
Responsibilities:
- Gather business needs through workshops, surveys, interviews, and other methods.
- Interpret and document requirements into actionable solutions.
- Create process models, specifications, and diagrams to aid in effective change management.
- Conduct process re-engineering to improve efficiencies and user experiences.
- Research and evaluate technical solutions used by other municipalities and industries.
- Build and manage relationships with internal and external stakeholders.
- Facilitate communication, risk management, and scheduling for various initiatives.
- Define user stories and acceptance criteria in collaboration with stakeholders.
- Develop and execute test plans and scripts to validate business requirements.
- Coordinate user testing and ensure traceability between requirements and testing outcomes.
- Research and adapt to new technologies, standards, and best practices.
- Innovate and provide recommendations for both short- and long-term solutions.
Qualifications and Skills:
- Minimum of 5 years in a Business Analyst role with specific experience in requirements management, including eliciting and capturing system requirements, collaborating with technical teams to clarify requirements, and conducting subsequent testing to confirm product acceptance.
- Proven experience in business analysis, including elicitation, process modeling, and testing.
- Strong knowledge of system testing best practices and methodologies.
- Familiarity with client/server applications, web-based solutions, technical architecture, and software deployment.
- Support the forms program, dedicating approximately 25% of the role to understanding form requirements, assisting staff with updates to fillable PDFs, and ensuring form-related needs are met during the term of employment.
- Ability to use statistical and research methods to analyze system issues.
- Excellent communication and interpersonal skills for creating professional-quality material and maintaining strong stakeholder relationships.
- Team-oriented approach with the ability to lead or actively participate in group problem-solving.
- Strong organizational and analytical skills, with a capacity to work under pressure and meet deadlines.
- Expertise in planning and organizing action plans and resources to meet specific goals.
- Experience with quality assurance methodologies, tools, and processes.
Salary: $81,863.60 - $102,338.60
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance and critical illness programs
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
- Well-being programs and a safety culture focused on physical and psychological health in the workplace
Equivalencies of education and experience may be considered. This role may be eligible to participate in our hybrid work program.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Please apply on our website: ITS Business Analyst - Strathcona County Careers
