The District of North Vancouver, in partnership with the District of West Vancouver and the City of North Vancouver, is seeking to fill the role of North Shore Mobility Options Coordinator on an auxiliary basis. You will be an employee of the District of North Vancouver’s Transportation team, and will coordinate between the three municipalities various day-to-day communication, policy development, planning, analysis, and engagement activities related to micromobility. You will provide operational oversight of electric bikeshare, undertake evaluation of pilot projects, and support transportation planning, communications and engagement work in support of mobility options across the North Shore.
You will liaise between and work closely with the District of North Vancouver, City of North Vancouver, and District of West Vancouver on projects of mutual interest, especially relating to micromobility and ride-hailing. You will work with the North Shore e-bike share service provider to ensure high quality service and compliance, and oversee the contractual and operational relationship between the e-bike share operator and the municipalities. You will work with internal and external stakeholders in these three municipalities to evaluate the performance of the multiple programs including e-bike share, e-scooters, and ride-haling. You will familiarize yourself with the evolving landscape relating to micromobility and ride-hailing and develop recommendations on emerging program and policy needs. You will also research, develop, monitor and evaluate the effectiveness of pilots, promotional campaigns, and events. You will analyse data and findings to create content for Council reports and public material regarding the programs. In addition, you will support communications and engagement activities by coordinating with each municipality’s Communications and Privacy staff.
The successful candidate will have:
• An interest in advancing micromobility on the North Shore
• A collaborative, respectful, professional, and social working style
• An appreciation for and understanding of municipal governance processes and culture
• Considerable independent judgement and action, be a solutions-oriented self-started who knows when to seek senior guidance
• Considerable knowledge of the policies, practices, procedures, rules and regulations governing the work
• Considerable knowledge of the principles of shared mobility system operations
• Sound knowledge of micromobility and ride-hailing
• Ability to deal effectively, efficiently, and collaboratively with a variety of internal and external contacts in processing inquiries and in providing a wide range of information
• Ability to initiate, develop, coordinate and evaluate the micromobility and ride-hailing programs and to work with communications staff to prepare a variety of promotional and informational material
• Ability to collect, research, interpret, analyze and present data and to provide recommendations on the basis of findings
• Ability to communicate effectively orally and in writing with a variety of contacts, including the community and the general public
• Ability to prepare and maintain reports and records related to the work
Qualifications
Applicants must possess a Diploma or Degree from a post-secondary institution in a discipline related to the work. A considerable amount of related experience or an equivalent combination of training and experience will also be considered.
Details
Salary: The pay range for this unionized position is $37.58 to $44.22 per hour (2024 rates)
Hours of Work: 35-hour work week (Compressed work schedule available)
The District of North Vancouver is committed to creating a diverse, inclusive, and accessible work environment. If you have what we’re looking for and have a passion to serve people and the community, a demonstrated understanding of safety, a commitment to supporting a healthy and safe workplace, and a willingness to take further safety training as required, we would like to hear from you. Please apply on-line at careers.dnv.org by February 12, 2025 to be considered.
If you require accommodation to participate in the recruitment process, please inform us when we contact
you.
We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted.
