Reporting to the Manager, Housing Services, the Manager, Municipal Housing System Improvements drives transformational change that will deliver meaningful results by promoting and leading the implementation of continuous improvement and process mapping using key performance indicators, tracking and reporting, with the goal of increasing the collective capacity of all leaders and employees across the Corporation of the City of London and related Agencies, Boards and Commissions in conjunction with London’s community and affordable housing providers. This position will manage projects and initiatives that support an increased level of service including data management, business processes and customer service improvements within community and affordable housing space.
Qualifications:
- A university degree in Social Science, Public Administration, Computer Science or in a relevant area of study or equivalent combination of education and related professional and lived community experience.
- Five to seven years related experience including management responsibilities.
- Combination of project management training or business process development and management including scrum/agile certification and business analysis, change management, innovation or human centred design is an asset.
Compensation & Other Information:
$87,024 - $113,644
This posting is for one (1) permanent, full-time position.
Standard hours of Work: Monday - Friday from 8:30a.m. to 4:30p.m.
Work Arrangement: Hybrid
These hours of work are subject to change in accordance to business requirements.
How to Apply:
For a complete job description and to apply on-line, please visit the City of London website at https://london.ca/government/employment-opportunities
Please note following the interview stage, proof of education will be required prior to moving to the next stage in the selection process.
Closing Date for Applications: Thursday, May 9, 2024
We appreciate all applications, however, only those selected for an interview will be contacted.
As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
