• Manage, support, monitor, and maintain a Windows 10 and Windows 11 Microsoft EndPoint environment.
• Participate in incident, problem, crisis, configuration, change management activities, and document creation/management activities.
Qualifications
• A completed 2 year diploma in Computer Science or a related field, with at least 4 years of relevant experience; OR
• A degree in Computer Science or a related field, with at least 3 years of relevant experience.
• Demonstrated knowledge and experience in Advanced PowerShell scripting knowledge is required.
• Demonstrated knowledge and experience in supporting and managing Windows 10/11 Devices with Microsoft Intune.
• Demonstrated knowledge and advanced experience with Microsoft Configuration Manager Current Branch device management is required.
• Demonstrated knowledge and experience in managing Windows 10/11 advanced security configurations is required.
• Knowledge of Log Analytics KQL (Kusto Query Language) scripting would be considered an asset.
• Demonstrated knowledge and advanced experience with Microsoft Configuration Manager Current Branch Infrastructure maintenance and support would be considered an asset.
• Demonstrated knowledge and experience in supporting and troubleshooting Microsoft 365 (Teams, Apps for Enterprise, Outlook) would be considered an asset.
• Success in this position requires strong research and analytical skills; an aptitude for problemsolving; the ability to relay highly technical information in an easily understandable way; and proven exemplary customer service and focus.
Pay Grade 12 $44.20 - 59.09 per hour
