We have an exciting opportunity in the By-Law and Compliance Department for an experienced and motivated individual
PART-TIME ANIMAL SERVICES CLERK
(FILE #14-2023-LC)
As one of Southern Ontario’s fastest growing cities, with its mix of urban and rural areas, Vaughan is an in-demand place to live and work. Vaughan is considered one of Canada’s most family friendly cities with a dynamic and diverse population of over 300,000. With one of the top performing economies, a growing tourism industry and an enviable portfolio of recreational and cultural venues, this is the place where you want to be.
Responsible for:
As a first point of contact, responsible for interfacing and servicing the public, including responding to Animal Services related enquiries; logs all incidents concerning animal control and handles animals brought into the shelter. Conducts telephone and counter reception; receives, assesses, enters complaints, and directs to the appropriate officer. Provides clerical and administrative support services to Animal Services Unit i.e. keyboards, files, prepares correspondence; minute taking and handling of confidential information. Provides support to the Animal Services Unit Supervisor, as required.
Qualifications and experience:
Successful completion of a Post-Secondary Diploma in Business Administrative or Legal field, or suitable equivalent. Minimum of two (2) years of administrative / clerical experience, preferably in an animal-related field or Municipal Law Enforcement environment. Demonstrated ability to deal effectively and courteously, in a calm and professional manner when interfacing with the Mayor and Members of Council, all levels of staff, the general public and external agencies. Comprehensive knowledge of alpha, numeric and chronological filing systems required. Knowledge of Municipal Freedom of Information and Protection of Privacy Act (MFFIPA) as it relates to job functions, and solid judgmental skills in the preparation of updates and reports in adhering to the Freedom of Information legislation. Specialized knowledge of the following programs would be considered an asset: Ticket Tracer, MES/MESMAX, Shelter Lynx, VTax, Versatile records system, or suitable equivalents, Case Tracking System, use of GPS tracking technology. Strong communication skills, both oral and written, coupled with effective listening skills. Proven ability to extract information and accurately report on status of investigations in a written format. Possess analytical and sound decision making abilities coupled with basic knowledge of (10) ten codes/signals. Ability to multitask in a fast paced / time sensitive environment, and work independently to prioritize and complete daily activities. Organized and effective time management skills. Must be knowledgeable and comfortable in the identification and handling of animals, primarily cats and dogs. Knowledge of, and demonstrated ability in, the city’s core competencies and relevant functional competencies. Valid Ontario Class ‘G’ Driver’s License, in good standing and a reliable vehicle to use on corporate business. Must be flexible in work schedules with the ability to work shifts, including evenings, Weekends and holidays, as required.
If you are an energetic person who is interested in bringing your knowledge and passion to the City of Vaughan, please forward your resume in MS Word or PDF only, quoting File #14-2023-LC in the subject line by Monday, November 24, 2014 to:
Human Resources Department
City of Vaughan, 2141 Major Mackenzie Drive
Vaughan, ON L6A 1T1
Fax 905-832-8575
Please note that only candidates selected for interviews will be contacted.
The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.
