Who Should Take This Course - All public sector employees in government and nonprofit professionals, and or community organizations who are interested in learning how to incorporate AI into their work.
PROGRAM OVERVIEW:
Introduction: What AI Means for Government and Nonprofit Organizations (Week 1) - Explore the fundamentals of artificial intelligence (AI) and its potential impact on government and nonprofit operations. This session breaks down key AI concepts and highlights how organizations can leverage AI to deliver better services, make data-driven decisions, and prepare for the future.
AI Prompt Engineering (Week 2) - Learn how to communicate effectively with AI tools by crafting clear, targeted prompts. This module covers techniques to get better results, improve efficiency, and avoid common pitfalls when using AI-powered platforms.
AI for Competitive Intelligence in Organizational Contexts (Week3) - Discover how AI can be used to gather, analyze, and interpret data to inform organizational strategy. Participants will explore practical approaches to monitor industry trends, understand stakeholder and customer needs, and stay ahead of emerging opportunities and risks.
AI to Improve Communications (Week 4) - Examine how AI can enhance internal and external communications. This session covers use cases such as writing assistance, citizen and customer engagement, translation, and streamlining messaging across multiple channels.
AI for Process Automation & Efficiency (Week 5) - Discover how AI can simplify routine administrative tasks and optimize workflows. This session explores real-world examples of process automation using Microsoft Copilot, including streamlining internal communications, and creating documents, presentations, and spreadsheets more efficiently.
AI Policies, Ethics, Security and Procedures (Week 6) - Understand the critical considerations when adopting AI in the public and nonprofit sectors. This session covers governance, transparency, bias mitigation, privacy, and developing policies to ensure responsible, ethical, and secure use of AI tools.
Course Objectives:
· Understand how AI works and its applications in public service and nonprofit contexts.
· Learn about AI framework regulations, privacy requirements, and ethical considerations.
· Integrate AI technologies into strategies for improved service delivery, community engagement, and operational efficiency.
· Apply AI to address real-world problems and enhance decision-making.
· Gain hands-on experience with widely used AI tools, platforms, and software.
Course Details
Format: Online, 6-week course
Time Commitment: 3 HRS /Week (2 HRS Self Directed Learning + 1HR live session weekly)
Live Session: Tuesdays, 12PM –1PM EST
Start Date: October 28, 2025 - December 2, 2025
COST: Early Bird Registration by October 17, 2025 $499. + HST/pp
Discounted Rates for 3+ or more participants from same organization
After October 17, 2025 - $599. + HST/pp
For more information visit omli.ca
