Internal/External Posting Date:November 13, 2026
Internal/External Closing Date:December 6, 2026
Annual Salary: $93,458 - $120,371
Hours of Work: 40 hours per week
Competition No.: 2026-84
The City of Dawson Creek invites applications for a full-time IT Manager. Under the direction of the Director of Communications & Digital Services, or designate, the IT Manager is responsible for the leadership, planning, administration, and continuous improvement of the City’s information technology services and operational technology environments. The position oversees technology strategy, cybersecurity, infrastructure, business systems, service delivery, capital planning, technology governance, vendor management, and staff supervision. The IT Manager works collaboratively with departments across the organization to ensure technology investments support operational needs, strategic objectives, service delivery, and long-term organizational resilience.
What You’ll Do:
- Provide leadership, supervision, mentorship, and performance management for Information Technology staff.
- Develop and implement strategic technology plans, priorities, policies, standards, and procedures to support organizational objectives.
- Lead the planning, development, administration, and continuous improvement of the City's technology services, infrastructure, cybersecurity program, and operational technology environments.
- Develop and manage departmental operating and capital budgets, including lifecycle replacement programs and long-term technology planning.
- Oversee the delivery of technology services, service levels, and support operations to ensure effective, reliable, and user-focused service delivery.
- Lead the planning and implementation of major technology initiatives, projects, system upgrades, and digital transformation activities.
- Oversee cybersecurity governance, risk management, security awareness initiatives, incident response planning, and organizational resilience efforts.
- Oversee business continuity, disaster recovery, backup, and recovery strategies to protect critical technology systems and services.
- Establish and maintain effective relationships with vendors, contractors, managed service providers, managed security service providers, telecommunications providers, and technology partners.
- Lead technology procurement activities, including solution evaluations, requests for proposals, contract negotiations, and vendor performance management.
- Provide strategic advice and recommendations to senior leadership related to technology investments, business systems, cybersecurity risks, and emerging technologies.
- Work collaboratively with departments to identify business requirements, improve operational efficiency, and implement technology solutions that support service delivery.
- Oversee the administration and governance of enterprise applications, cloud services, infrastructure systems, communications technologies, and operational technology environments.
The ideal candidate possesses the capacity to perform all duties in a safe manner while fostering positive relationships with both the public and fellow staff. Preference will be given to candidates who currently hold valid security clearance. Please include copies of any relevant certification with your application.
Requirements:
- Five (5) years of progressively responsible experience in an information technology environment, including supervisory, leadership, or project management responsibilities.
- Degree or diploma in Information Technology, Computer Science, Information Systems, Business Administration, or a related discipline, or an equivalent combination of education and experience.
- Thorough knowledge of information technology service delivery, infrastructure, cloud services, cybersecurity, telecommunications, enterprise applications, and operational technology environments.
- Knowledge of strategic planning, budgeting, procurement, contract administration, project management, and organizational change management practices.
- Knowledge of business continuity, disaster recovery, risk management, cybersecurity governance, and technology lifecycle planning principles.
- Ability to lead and develop staff, manage performance, and foster a collaborative and customer-focused team environment.
- Ability to analyze complex issues, evaluate alternatives, and make sound operational and strategic recommendations.
- Ability to manage multiple priorities, projects, budgets, and competing organizational demands.
- Ability to communicate effectively, verbally and in writing, with staff, departments, vendors, senior leadership, elected officials, and external stakeholders.
- Ability to maintain confidentiality and exercise a high degree of professionalism, judgement, and discretion.
- Ability to interpret and apply organizational policies, regulatory requirements, contracts, and technology standards.
- Possess and maintain a valid Class 5 Driver's Licence.
Desired:
- Experience working within local government or other public sector organizations.
- Experience leading enterprise system implementations, ERP projects, digital transformation initiatives, or major technology modernization projects.
- Experience overseeing cybersecurity programs, business continuity planning, and operational technology environments.
- Experience managing vendor relationships, professional service agreements, procurement processes, and technology contracts.
- Relevant certifications in project management, IT service management, cybersecurity, cloud technologies, leadership, or related disciplines.
- Experience developing strategic plans, business cases, governance frameworks, and technology policies.
$93,458 - $120,371
TO APPLY:
Please explore current opportunities on our Job Opportunities page and submit your application directly through our Avanti Career Portal: plus.avanti.ca/job-board/af9e4f85-3404-45ae-bf8a-50ca6e9a02b1
Applications will be accepted until 11:59 pm on the closing date referenced above.
The City would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.
The City of Dawson Creek is committed to accommodating persons with disabilities whenever reasonably possible during the selection and employment process. You must be legally entitled to work for any employer in Canada to be eligible for this position. By applying for this position, you are giving permission for the City to contact your previous employers and references.
