As the RCMP Clerk, you “Take Care of Banff” by creating a welcoming, respectful and reassuring experience for visitors and community members seeking service at the RCMP Detachment, in person and by phone. You bring a calm, approachable presence, strong interpersonal skills and a genuine commitment to serving others.
You are organized, resourceful and attentive to detail, with the judgement to respond thoughtfully in a busy public-facing environment. Whether you have an answer readily available or need to find the right information or resource, you take pride in helping people feel heard, supported and connected to the appropriate service. Your professionalism, discretion and collaborative approach will help ensure the Detachment remains a trusted point of contact for our community.
Accountabilities:
The RCMP Clerk performs a variety of specialized administrative and clerical functions, often of a confidential nature, which constitute administrative support to the Banff RCMP Detachment. These responsibilities include by not limited to:
- Perform a variety of operational and administrative duties, including filing policy manuals and administration of traffic tickets on behalf of the detachment.
- Complete Criminal Record checks, obtain written statements, complete collision reports as well as any other inquiries directly related to the front counter reception, in a timely and professional manner.
- Liaise with the Provincial Courthouse, Federal Crown Counsel and Provincial Crown personnel on Court Matters: perform a variety of court-related administrative duties as well as attending Canmore Court when required.
- Regularly use of work processing software, CPIC, PROS, JOIN & Outlook which include electronic mail, statistical reports, and a variety of other RCMP software programs & performs several administrative duties associated to these computers including data update, data entry, CPIC Entries, JOIN Entry etc.
- Attend any health and safety meeting as required by the Town of Banff.
- Perform financial duties such as obtaining a credit card/credit card payment and monthly reconciliation, as well as completion of any other financial duties requested by the Officer in Charge.
- Respond to, and answer telephone inquiries and complaints, or direct inquiries to the appropriate personnel. Is adaptable in interactions that require helpfulness, friendliness, empathy or professional assertiveness.
- Provide administrative support to the Town of Banff Police Governance Committee, which includes quarterly meetings in the evenings.
Work Schedule:
- Monday to Friday - 8:00 a.m. to 4:00 p.m.
Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.
“Taking care of Banff: our Community, our People, our Park.”
Closing Date: November 29, 2026
How To Apply: Follow this link: https://plus.avanti.ca/job-board/db7136ea-6087-4dbd-aa9b-d1981dadef93/a31ce3d9-6449-4705-a754-8063c9fa367d/view?LOCALE=en-CA
Click the “Apply Now” button to submit a pdf version of your cover letter and resume. Please note that you will not receive a confirmation email. Once you submit your application, a notification will appear on your screen confirming that your application has been successfully received.
The Town of Banff is committed to creating an inclusive workplace. If you need support or adjustments to the hiring process, please contact us at hr@banff.ca. We are happy to work with you to discuss your specific needs.
The Town of Banff appreciates the interest from all applicants and will directly contact those being considered for an interview.
The Town of Banff is proud to offer a variety of short-term and long-term rental units to our employees. Housing units are based on availability and are not guaranteed.
For more information about why the Town of Banff could be your next great career move, please visit: www.banff.ca/jobs
Qualifications:
- High school graduate and two years college of business school diploma and four years related experience; or an equivalent combination of education and experience.
- Minimum 2 years of experience in administrative position, preferably with a law enforcement or protective services agency or department.
- Experience working with electronic and physical filing systems.
- Proficient computer skills (experience managing data bases, spreadsheets, etc.)
- The incumbent will be security-cleared prior to being offered employment; a reliability status security clearance is required.
- Experience as a Court Clerk, Canadian Police Information Centre operator, and fluency in French are assets.
Rate of Pay:
- $62,057.69 to $77,572.11 per year (based on a 37.5 Hour Work Week)
Benefits:
Comprehensive group health benefits, competitive retirement benefits, and a variety of non-traditional benefits following your start date, not the least of which is working with a dedicated team and living in a beautiful national park setting.
