At Aquatera, we’re more than a utility provider, we’re environmental leaders delivering high-quality water, wastewater, and solid waste services while building healthier communities across Alberta. As a locally owned organization and an Alberta Top Employer, we’re proud to offer meaningful work, opportunities for development and growth, and a fulfilling lifestyle all within a supportive work environment. Everything we do contributes to cleaner water, a healthier environment, and stronger communities so you’ll go home knowing your work truly matters. We foster a strong, supportive culture grounded in safety, integrity, collaboration, and innovation. With opportunities for training, mentorship, and career advancement, Aquatera is a place to grow and thrive while maintaining a positive work life balance. We’re looking for passionate and diverse professionals who share our values and are committed to making a lasting impact.
About the Role
The distribution and collection operations supervisor oversees the daily operations of Aquatera’s distribution and collection (D/C) systems. This role ensures that employees are trained, supported, and equipped to perform their work safely and efficiently while maintaining compliance with regulatory requirements. The distribution and collection operations supervisor plays a key role in fostering a strong safety culture, coordinating operational activities, supporting infrastructure projects, and contributing to budget management and workforce development.
Key Responsibilities
- Promote and ensure the safety of employees, contractors, and the public across all D/C operations
- Foster a proactive safety culture through hazard identification, inspections, and corrective actions
- Supervise, coach, and support D/C staff, including recruitment, performance management, and development
- Plan and manage scheduling, including shifts, overtime, and vacation coverage
- Coordinate maintenance activities, prioritize work orders, and optimize crew efficiency
- Assist with budget preparation, cost monitoring, and expenditure control
- Provide technical input and support for capital upgrade and infrastructure projects
- Ensure water sampling and regulatory compliance in accordance with Alberta Environment and Protected Areas requirements
- Support emergency response activities, including after-hours field assistance when required
- Maintain accurate records and update activities in the computerized maintenance management system (CMMS)
- Coordinate maintenance programs including hydrant and valve exercising, sewer cleaning, CCTV inspections, and infrastructure maintenance
- Collaborate with internal teams to support asset management and system improvements
- Participate in the supervisor on-call rotation and assume the operations manager’s duties as required
Qualifications and Required Skills
- Minimum Level II water distribution and Level II wastewater collection certification
- Strong knowledge of water distribution and wastewater collection system operations and maintenance
- Proven leadership experience or formal leadership training. Leadership experience in a unionized environment is considered an asset
- Ability to interpret plans, blueprints, and maps
- Excellent communication, interpersonal, and conflict resolution skills
- Strong analytical thinking and problem-solving abilities
- Highly organized with strong time management and attention to detail
- Adaptable and resilient in a dynamic operational environment
- Commitment to safety, compliance, and continuous improvement
- Proficient in Microsoft 365 (Word, Excel, PowerPoint) or technologically adept with a proven ability to learn and master new software applications quickly
Conditions of Employment
- Legally entitled to work in Canada without limitations
- Valid Class 5 driver’s license and satisfactory driver’s abstract
- Satisfactory criminal record check
- Pass 50 lb. fitness test
- Pass comprehensive drug and alcohol test
We offer competitive compensation and benefits including health, dental and vision, defined benefit pension plan, RRSP matching, health and wellness spending account, and above average vacation benefits.
