Job Description
The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.
Applications are now being accepted for the full time position of AMPS Administrator in the Legislative Services Department, Corporate Services Commission. To apply, please submit your resume and cover letter online by January 26, 2026. While all applications will be received, current members of CUPE 905 (Inside Workers) will be given first consideration.
Join us and make a lasting difference!
Note: This position will require on site work.
Job Summary:
Reporting to the Manager, AMPS, you will be responsible for the office and system administration of the AMPS program.
Job Duties:
- Office Administration
- The data entry and processing of penalty notices in accordance with the Administrative Monetary Penalty System (AMPS)
- Internal and external customer support on penalty notices and the City’s AMPS program
- Preparing reports and summaries related to AMPS
- Principal contact for the Contact Centre by responding to customer complaints and enquires
- Initiate and assist with development and maintenance of by-laws and procedural documents
- Assist in the development of training materials for new staff/users of GTECHNA system
- Coordinate staffing and assist with operation of the Screening officer(s)
- Preparation of screening schedule, hearing documents and attendance during hearings to provide administrative support when required
- Coordinate work of part-time staff and assist the Manager of AMPS as required
- System Administration
- Perform all required tasks as system administrator for the GTECHNA system
- Liaison with vendor for system maintenance and upgrade tasks
- Ensure accurate and complete handheld and system downloads and troubleshooting; maintain AMPS system databases
- Develop and conduct training sessions for GTECHNA for staff performing compliance related functions and, produce monthly and ad hoc reports as required
- You will also be the City's designated onsite administrator of ARIS application, used under agreement with the Ministry of Transportation
Job Requirements:
- Community College diploma in municipal law enforcement or a related program
- Three to five year’s related experience in parking operations or administration
- Working knowledge of Provincial Offences Act/AMPS and parking offences
- Working knowledge of the Provincial Offences Act/AMPS and parking offences
- Proficient in use of Microsoft applications; excellent customer service, interpersonal skills, and communications skills, both verbal and written
- Experience in development and delivery of training programs; ability to maintain, protect and work with confidential information.
Core Behaviours
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.
63,022 - 70,348 CAD
