MANAGER, FAMILY & COMMUNITY SUPPORT SERVICES
PERMANENT FULL-TIME
Location: Lac La Biche, Alberta
Are you interested in working for a progressive organization that supports its employees and promotes a healthy work culture? Are you looking for work life balance, and do you love spending time outdoors and being one with nature? Apply now for an opportunity to work at the Lac La Biche County. We want you to join our team!
Lac La Biche County is rich in lakes, parks, and outdoor experiences, and home to some of Alberta’s top industries. Lac La Biche County is a beautiful, prosperous community for people to visit, live, work and play. We have more than 150 lakes and 100 beaches, camping opportunities, and an excellent hiking trail system. Pair that with modern amenities like the Bold Center, future Aquatics Centre, schools, parks, community activities, sports and cultural activities, local community groups, and downtown shopping area, it’s no wonder that Lac La Biche County is an ideal cabin and adventure area for County residents and visitors from nearby communities and international tourists!
The Organization: Lac La Biche County is an organization driven by principles surrounding Excellence, Communication, Safety and Wellness, Collaboration, and Environmental Sustainability. Our employees enjoy the charm of working in the Lakeland Region, away from the hustle and bustle of the big city while still being able to enjoy a diverse, fast paced and fulfilling work environment. Our community is known to be one of the most diverse and unique communities in Alberta. Not only is it rich in history and culture, but it also surrounded by forests, parks, lakes, and golden sand beaches!
We continuously strive to remain an employer of choice by offering a strong health and safety program, competitive pay, amazing benefits, opportunities for professional development, as well as many wellness initiatives that support a work life balance. We also take pride in maintaining high standards surrounding equity, diversity, and inclusion in our workplace.
Want to be a part of our County team? We are actively searching for a qualified professional with a passion for family and community support services, along with the management expertise and proven work experience.
About the Role
The Manager, Family & Community Support Services (FCSS) provides leadership and oversight for community-based social programs that support the well-being of individuals, families, and the broader community. Reporting to the General Manager, this position leads the FCSS team, manages budgets and programs, and works collaboratively with internal and external partners to address social development needs in alignment with County priorities and provincial FCSS objectives.
Key Responsibilities
- Lead, supervise, and support the FCSS team, fostering a positive, inclusive, and customer-focused work environment.
- Oversee FCSS programs including outreach, community access, child-minding, and preventive social initiatives.
- Analyze community social development needs and lead engagement with residents, community groups, and stakeholders.
- Develop, implement, and maintain the County’s Emergency Social Services (ESS) program.
- Assist with annual work planning, budget development, and financial monitoring.
- Manage contracts, grants, funding applications, and joint ventures.
- Provide professional advice and represent the County on committees, boards, and interdepartmental initiatives.
- Ensure compliance with Occupational Health & Safety, FOIP, and Records Management requirements.
Qualifications
- Degree in Social Work, Human Services, or a related field.
- Five (5) to seven (7) years of related experience, including a minimum of two (2) years in a supervisory role.
- Strong knowledge of Family & Community Support Services and preventive or early-intervention programming.
- Excellent leadership, communication, relationship-building, and problem-solving skills.
- Basic computer skills in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Knowledge of municipal or public-sector practices is considered an asset.
- A combination of education and experience may be considered.
Certifications (Assets)
- Mental Health First Aid.
- Life-long human development certification (e.g., Brain Story Certification).
Position Details:
- Permanent full-time
- Based on 1820 hours annually with a 7 hour workday, Monday to Friday, from 8:30 a.m. to 4:30 p.m.
- Additional hours may be required in the evenings or weekends for emergency duties or special projects.
- Primarily office based. Potential exposure to sensitive/traumatic situations.
What We Offer You
- Competitive Compensation: A competitive salary to commensurate with qualifications, experience, and senior leadership responsibilities. Annual salary range starts at $119,711.96 ($65.78 hourly).
- 100% Employer-Paid Health & Benefits: Full Sun Life health and dental coverage for you and your family.
- Pension: Participation in the Local Authorities Pension Plan (LAPP).
- Employee & Family Support: Access to the TELUS Health Employee & Family Assistance Program.
- Income Protection: Paid sick leave, long-term disability coverage, and life insurance.
- A competitive leave program including 15 days of prorated vacation, 12 personal health leave days, and 8 managerial days annually provided in lieu of overtime, supporting work-life balance and flexibility.
- Ongoing training and professional development opportunities to support leadership growth and continuous learning.
- All-access pass to the Bold Centre, including fitness and aquatic facilities.
- An active Social Committee and a collaborative, positive workplace culture.
- Enjoy a family-friendly, sports-oriented rural community with a beautiful lakefront setting, affordable housing, and a reasonable cost of living.
- Relocation assistance is available to support a smooth transition to Lac La Biche County in exchange for a return for service agreement.
Closing Date: This competition will remain open until a suitable candidate is selected.
If this opportunity aligns with your experience and career goals, please submit your cover letter and resume directly through our online recruitment platform: https://llbc.startdate.ca/.
Please reference your application with: Competition #65-MFS-25
For more information on Lac La Biche County check out these links: Lac La Biche County - Home and Tourism - Home
Why Join Us
Join a collaborative municipal organization committed to community well-being, professional growth, and meaningful public service.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Candidates from this competition may be considered for future vacancies at the same classification level within the next six months.
Kendra McCordic, HR Business Partner
Please reference your application with: Competition #65-MFS-25
