Applications are now being accepted for the above position in the Financial Services Department, Corporate Services Commission. While all applications will be received, current members of CUPE 905 (Inside Workers) will be given first consideration. To apply, please submit your cover letter and resume online by November 6, 2025 at www.markham.ca/careers.
Join us and make a lasting difference!
Please note that this position will require on-site work 5 days a week.
JOB SUMMARY
This position is responsible for receiving, recording, and balancing payments for municipal services while providing courteous and efficient service to the public.
KEY DUTIES AND RESPONSIBILITIES
- Receive and process payments for taxes, utilities, licenses, permits, and other municipal fees.
- Issue receipts and maintain accurate cash records and deposit reports.
- Reconcile daily cheque, debit, credit and online payment transactions.
- Respond to inquiries from residents regarding billing, payments, and account balances.
- Maintain confidentiality and ensure compliance with municipal financial policies and procedures.
- Assist with data entry, filing, and other administrative duties as assigned.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier-free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
REQUIRED SKILLS & COMPETENCIES
- High School or equivalent
- A diploma in Business or Accounting would be an asset.
- 1 to 3 years of experience in an office environment, preferably in an accounting function with a customer service component.
- Excellent communication and interpersonal skills
- Good data entry skills
- Ability to perform under pressure
- Organized and attentive to detail
CORE BEHAVIOURS
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
Salary Range:$58,304.00 To $65,015.00 Annually
