Description

The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being accepted for the above temporary full time - 2 year contract position in the People Services Department, in the Office of the Chief Administrative Officer. To apply, please submit your cover letter and resume online at www.markham.ca/careers by November 4, 2025.

Join us and make a lasting difference!

JOB SUMMARY

Reporting to the Supervisor, Compensation & Benefits Administration, this position is responsible for the compensation, benefits and pension administration and processing for all full time staff.

KEY DUTIES AND RESPONSIBILITIES

Compensation Administration

bi-weekly process and administration of all full time staff covering all new hires, changes and terminations;
validate eligibility and administration of all various compensation arrangements, progressions including annual economic increases;
monitor eligibility of compensation changes including allowances and special payments;
manage, set up and track all employee leaves including pregnancy/parental leaves and applicable top ups;
continually monitor and work closely with the attendance tracking team to ensure appropriate pay for employees on sick leave/leave of absence;
work with team members to ensure any applicable changes made in HRIS are reflected in HR reports accurately and in a timely manner;
back up for the process and administration of all part time staff.

Benefits Administration

administration of all employee group health benefits enrolments, changes and terminations;
maintain various plans in the HRIS and Sun Life system; provide guidance and respond to employee inquiries;
effectively work with the City’s benefit consultant and vendor to ensure accuracy of employee data, deductions, charges and reporting and reconciliation of invoices;
track and administer the monthly & annual health care over age dependent eligibility;
track and administer eligibility of all retirees and eligibility for benefits and post-65 retiree benefits; communicate at the appropriate time;
track and communicate changes to benefit eligibility including probationary periods and age-related benefits;
support the Supervisor/Manager in any reporting requirements
draft and provide communication/information materials to employees.
provides and/or supports orientation/off-boarding sessions as required for staff;
participate in benefit surveys as required;
administer fitness membership applications as applicable;

Pension Administration

administration of OMERS transactions;
partner with the Payroll department to ensure accuracy of information reported and that the required forms are completed in a timely manner;
co-ordinate and administer any OMERS leaves, service buy backs and service recognitions;
provide support on the voluntary enrolment process for non-full time employees;
schedule and arrange individual OMERS sessions if required;
assist in the reconciliation of any year end queries;
manage the retirement process which includes communications and preparation of letters, and meet with prospective retirees to answer any inquiries regarding retirement options.

General

continuously partner with members of the Compensation and Benefits team, the HR team and Payroll to look for opportunities to improve and streamline processes and employee communications;
prepare and provide statement of earnings and benefit coverage letters for all staff if required;
act as Administrator for the HRIS System including user account set-up, maintain code tables and update employee and departmental records as required;
act as a liaison with ADP if required; other duties and projects as assigned.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

Requirements

REQUIRED SKILLS & COMPETENCIES

Minimum of 3 years experience in compensation, benefits administration.
College diploma in Human Resources or related field.
Experience with ADP WFN or similar HRIS/Payroll systems.
Pension (e.g. OMERS) and payroll administration experience are assets.
Current knowledge of Employment Standards Act, Payroll and Pension legislation.
Strong computer proficiency including Microsoft Word and Excel.
Excellent verbal and written communication skills.
Strong interpersonal, organizational and customer service skills.
Self starting proactive individual who can work well independently as well as in a team environment.
Able to work well under pressure and meet set deadlines.
Able to work in an environment where there are continual changing priorities requiring re-prioritization of work.
Excellent attention to detail.

CORE BEHAVIOURS

Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.