Description
NATURE OF WORK: This position involves professional work of a highly confidential nature working closely with the department Manager in the areas of recruitment, employee relations and policies, pension and benefit administration, training and development, and other related activities.
This job posting reflects the general details considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in such classification.
The confidentiality of City affairs shall be respected and practiced at all times.
ORGANIZATIONAL RELATIONSHIPS:
- Reports directly to the Human Resources Manager.
- Works closely with all members of the Human Resources department.
- Develops and maintains working relationships with departmental managers, supervisors and all City employees to provide Human Resources support and assist with HR-related functions.
- Works closely with City pensioners and retirees for the startup and administration of City pensions.
- Develops and maintains relationships with service providers, external agencies, consultants and associated professional groups.
- Deals with the public with integrity and in a professional and courteous manner.
PRIMARY FUNCTIONS AND ACCOUNTABILITIES:
- Assists department managers and employees with the interpretation and administration of Human Resources policies, procedures and collective agreements, providing guidance and clarification.
- Creates letters and documentation for employee personnel files when managing employee issues in collaboration with the Human Resources Manager.
- Assists employees through the retirement and/or severance process with information on pension options, benefits and allowances.
- Works closely with the Assistant Manager of Human Resources to liaise with pension actuaries regarding enrollment, changes, retirement, severance, buy-backs, annual statements, deaths, pensioner entitlements and for the preparation of pension commission meetings.
- Identifies employee training needs in consultation with the Human Resources Manager as well as departmental managers and coordinates appropriate programs to meet these needs.
- Conducts research and analysis of general and specific Human Resources and legal matters as directed.
- Administers employee benefits by ensuring employees are enrolled and coverage is changed or terminated according to the provisions of the benefit plans.
- Manages all long-term disability applications and files; provides information and guidance to employees regarding their related benefits and long-term disability applications.
- Prepares reports and completes surveys on employee matters as required.
- Assists the Occupational Health and Safety Coordinator where needed to enhance employee productivity and safety, attends meetings with WCB, and assists with the RTW process.
- Coordinates activities for employee recognition including Long Service Awards, Staff BBQ, and Employee Appreciation Day.
- Meets with vendors and service providers regarding training opportunities, as well as pension and benefit administration.
- Assists with labour relations activities when required.
- Performs other related duties, responsibilities and functions as assigned.
REQUIRED COMPETENCIES:
- Strong working knowledge of a variety of Human Resources practices and procedures.
- Advanced knowledge of Microsoft Office programs and HRIS systems.
- Knowledge of pension administration and employee benefit administration.
- Patience, sound judgment and excellent decision-making skills.
- A demonstrated ability to deal with sensitive or confidential matters with discretion and tact.
- Ability to manage relationships with external agencies such as pension actuaries and benefit consultants on behalf of the City Corporation.
- Excellent interpersonal skills paired with the ability to form and maintain strong relationships with staff, management and retirees.
- Advanced, verbal and written communication skills and the ability to engage others.
- Excellent analytical and organizational skills and the ability to work as part of a team in a fast-paced environment.
- Knowledge of Occupational Health and Safety programs and practices.
- The ability to take a lead role in the Human Resources Manager’s absence and as a member of a selection committee
- Ability to work overtime and attend evening meetings or events on occasion.
Requirements
REQUIRED QUALIFICATIONS:
- Post-secondary degree or diploma in Human Resources or related discipline.
- A minimum of 2 years’ experience working in Human Resources.
- CPHR designation is considered an asset.
- Experience in the administration of pension and benefits programs is considered an asset.
- Experience with labour relations or in a unionized environment is considered an asset.
- An equivalent combination of education or experience may be considered.
Salary & Benefits
Salary: $70,960.56 - $83,483.80 annually as per the Management Non-Union Salary Grid.
Contact
Email: jobs@charlottetown.ca
Other relevant information
The City of Charlottetown is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive working environment where every person feels empowered to contribute. The City encourages applications from underrepresented groups including all designated equity groups with the skills and knowledge to productively engage with diverse communities. If you require an accommodation in any part of the recruitment process, please direct your inquiries, in confidence, to jobs@charlottetown.ca or by calling 902-629-4160.
From the same category : human resources
6 Aug, 2025
