Responsible for ensuring the safety of facility patrons by preventing and responding to emergencies. This position involves lifeguarding recreational swimming, supervision of patrons and of facility as required. General cleaning, maintenance duties, basic pool mechanical operation, completion of reports and checklists. Emphasis is placed on public relations, as incumbent will be dealing with the public, dealing with inquiries, and providing customer assistance. Position also involves performance of administrative duties such as cash register operations and some computer input.
Understand and adhere to all worker responsibilities as outlined in the current Towns’ Policy and Procedures.
Understand and adhere to all Town Health & Safety policies, work procedures, rules, and relevant directives.
REPORTING RELATIONSHIPS
This position reports to: Shift Supervisor → Aquatic Centre Manager → General Manager of Community Services → Assistant Chief Administrative Officer → Chief Administrative Officer
DUTIES & ESSENTIAL JOB FUNCTIONS
- Recognize and respond quickly and effectively in emergencies
- Enforce all aquatic facility policies, rules, and regulations
- Report any unsafe conditions or equipment to the supervisor
- Maintain fitness level (swimming skills, strength, and endurance)
- Provide instruction of various swimming programs to enrolled students
- Ensure all classes are taught with safety and enthusiasm, covering all items in each level of program and at the same time satisfies the needs of each individual student
- Maintain awareness of new programs and teaching methods
- Maintain proper class records and candidate evaluation cards
- Attend and participate in regular in-service training
- Maintain lifeguarding standards during each shift ensuring that the pool is guarded according to pool policy for the safety of patrons
- Supervise patrons and facility as required during shifts
- Ensure high standards are maintained by all staff during shift
- Assist the Park Valley Pool Manager with the implementation and running of pool programs and special events
- Provide customer service and relate pool program, policy, and schedule information to public. Ensure that all customers sign in prior to using the facility. Process and or check the membership for each customer.
- Perform all cleaning duties as per all sanitation plans.
- Completion of cashier duties as required, including operation of electronic cash register and computer
- Other job-related duties as assigned
QUALIFICATIONS AND EXPERIENCE
- NL certificate
- Thorough knowledge and application of lifeguarding surveillance and rescue techniques.
- Lifesaving Instructor Certificate
- Standard First Aid and CPR Certificate or AEC or Intermediate First Aid
- AED/O2
- WHMIS
- Good verbal communication skills
- Ability to meet with and deal pleasantly with public
- Knowledge of basic operation of all pool, office and janitorial equipment and supplies
- An understanding of facility characteristics, rules, policies, and procedures.
- Leadership and public relations skills. Decision-making skills.
Computer competency in Windows and database applications