Accountabilities:
- Respond to property tax inquiries.
- Deliver a high degree of service for both internal and external customers, in accordance with Town standards.
- Set-up PAP plans; maintain plan accounts, e.g., cancellations, banking information changes.
- Initialize PAP file and send it to the bank.
- Process/prepare tax revenue into post-dated cheque batches for deposit.
- Administer all aspects of the Senior’s Tax Grant Program and coordinate with Service Canada and participants.
- Process Mortgage property tax payments received from financial institutions.
- Manage financial institution account additions and deletions.
- Issue tax certificates and statements to legal firms as requested.
- Process ownership changes in the Town’s property tax system.
- Review and process the municipal sales information received from the Municipal Property Assessment Corporation (MPAC)
- Open and sort incoming mail.
- Perform other duties as assigned.
Qualifications:
- College Diploma in Business or equivalent
- Completion of the Municipal Tax Administration Program (MTAP) is considered an asset
- 3 years of experience in an office environment. Property Tax experience is considered and asset
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Exceptional communication, customer service, problem solving, conflict resolution and interpersonal skills
- Ability to prioritize work and meet deadlines
- Strong attention to detail and accuracy
Compensation:
The salary for this position (35 hours per week) is $63,844 - $76,004 annually.
Location:
This position will require some flexibility in the incumbent’s availability and work schedule.