Department Infrastructure and Engineering Services
Division Infrastructure Planning and Development Engineering
Section Transportation
Job Grade SEA35 Grade 04
Rate of Pay $62,019.00 - $72,957.00 Annual
Job Type Permanent Full Time
Employee Group SEA
Replacement/New Position New Hire
Posting Type Internal and External
Posting Date 02/03/2025
Application Deadline 02/23/2025
Position Summary
Reporting to the Manager, Transportation and Traffic, the Development Process Coordinator, Transportation and Traffic is responsible for providing administrative support to ensure all business administrative tasks are carried out in an effective manner. These tasks include but are not limited to supporting the development application as well as the traffic inquiry processes through maintenance of databases, tracking of key performance indicators, circulating submissions, emails and other relevant documents for review and drafting related correspondence.
Key Duties and Responsibilities
- Coordinate the transportation development application process for the Transportation and Traffic team through receiving, circulating development application material for review; formalizing technical comments; monitor application status and follow up on outstanding information; maintain internal application tracking system including key performance indicators; circulate approved plans as appropriate
- Coordinate the transportation and traffic inquiry process through receiving, circulating and responding to transportation and traffic related inquiries received through phone, email or in person; monitoring of traffic inquiry email portal; monitor application status and follow up on outstanding responses; maintain internal tracking system including key performance indicators; generate weekly summaries of traffic inquiries; prepare notices to residents on traffic related initiatives
- Coordinates and arranges onsite and offsite internal and external meetings and events including logistics
- Coordinates regular team meetings and develops minutes and action items
- Prepare agendas, reports, correspondence and presentation materials as required
- Uses independent judgement to review, screen and coordinate and/or distribute communications and correspondence (e.g. telephone calls, incoming mail/documents, email)
- Ensure transportation and traffic related inquiries are resolved in a timely and efficient manner and escalate critical items as appropriate
- Drafts, formats, transcribes, collates and organizes briefing notes, packages, documents and reports in response to questions and emerging issues
- Ensure all documentation meets AODA requirements
- Ensures compliance with directive, policies and procedures as established for the team
- Assist with staff changes including onboarding, offboarding and any associated setup
- Work collaboratively with and provide back up support for other Development Process Coordinators and Administrative Assistants
- Other duties as assigned
Education and Experience
- Diploma in Business Administration or a related discipline
- AMCTO Certification is an asset
- 2 years administrative or related experience. Municipal experience is an asset
Required Skills/Knowledge
- Effective time management and multi-tasking skills with the ability to establish priorities to meet tight and changing deadlines
- Highly developed customer service skills with the ability to deal with staff, elected officials and the public
- Proficient in Microsoft Office Suite of applications
- Knowledge of RHub, Energov, Palis, OnPoint, Atrium, ABC Docs, OCE Web
- Ability to retain confidentiality and security of sensitive information and use discretion at all times
- Strong attention to detail and accuracy
- Ability to independently resolve problems and issues under minimal supervision
- Sound knowledge of the team as well as the City’s organizational structure and functions as well as detailed knowledge of the department, organization, policies and procedures
- Demonstrates good judgement and makes sound decisions
- Demonstrates commitment to personal growth
- Shares new ideas, especially as it relates to process improvement
- Team player with strong customer service and organizational skills
- Proven written and verbal communication skills with the ability to communicate with honesty, openness, respect, and trust
- Takes initiative to participate in a culture of learning, mentoring, and sharing
- Contributes to building and being a part of a positive culture
- Demonstrate the City’s corporate values of care, collaboration, courage and service
Leadership Competencies
- Demonstrates personal leadership
- Builds people and culture
- Cultivates open communication
- Shapes the future
- Navigates and leads through complexity and change
We thank all candidates for their interest, however, only those under consideration will be contacted.
The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.
jobs.richmondhill.ca/job-invite/2883/
