About the City:
At the City of St. Catharines, we are committed to realizing the vision outlined in The City of St. Catharines - Strategic Plan 2023 to 2027. Our goal is to cultivate a city that thrives on safety, innovation, sustainability, and caring, not just for today, but for generations to come. Join our team and be part of a meaningful journey to shape the future of our community, leaving a lasting impact that extends far beyond the present.
About the Role:
Reporting to through the Asset management Analyst to the Manager of Infrastructure Assets, the Asset Management System (AMS) Administrator is responsible for managing a comprehensive asset management software solution made up an integrated Decision optimization solution D.O.T. and a central GIS data repository. This role is essential in ensuring effective operation and ongoing enhancement of the AMS to support the development and implementation of capital investment plans and long-term sustainable service delivery. Overall, the AMS Administrator ensures that the software systems effectively meets operational standards and strategic goals of the corporation, enhancing service delivery and asset management planning across the City.
What You Will be Doing:
- Manage and configure system settings and functionalities to ensure optimal operation.
- Update and maintain data including condition inspection data and lifecycle costs.
- Build scenarios with DOT™ and perform modeling to predict asset condition and levels of service of time as well as optimal rehabilitation strategies given different constraints.
- Update and maintain GIS integrations between DOT™ and Cityworks and other asset management systems.
- Handle security settings and employee configuration updates as organizational changes occur.
- Perform analysis utilizing DOT™ and SQL Server Management Studio for decision making.
- Create and modify custom reports using ArcGIS Dashboards, Experience Builder ArcGIS Insights, Cityworks ActiveReports, Crystal Reports, Power BI.
- Provide data to support the development and implementation of capital investment and asset management plans including data to support annual budgeting and the development of rolling 10 -year infrastructure renewal programs and predictive LOS.
- Oversee the integrity of data within DOT by providing regular QA/QC activities to include state of the infrastructure reports along with monitoring and inventory gap audits.
- Conduct regular training sessions for new and existing users and develop and update training materials as the system evolves.
- Troubleshoot and remediate issues between DOT and GIS or Cityworks and other interfaced programs.
- Act as liaison between end-users, IT, Finance, and external partners like ESRI Canada and ISI. Lead and attend operational working groups and implement opportunities for improved system usage across departments.
- Perform other similar and related duties as assigned.
These responsibilities outline the principal functions of the position and serve as a guiding vision for the role's impact and contribution.
About You:
Qualifications:
- Three (3) year College Diploma in Engineering, Information Technology, Computer Science/Systems, Geographic Information Systems (GIS)/Geomatics, or a related field.
- Five (5) years of current experience in an IT or engineering field including experience relevant to administering and operating a complex GIS and asset management system such as DOT, preferably within a municipal environment.
- Experience developing training materials and conducting training sessions for a variety of users.
- Expertise with project management tools and methodologies related to system upgrades, integrations, and enhancements.
- Must possess at least one of the following, multiple designations/certifications are considered an asset;
- Asset Management
- Database Administration
- Geographic Information Systems (GIS)
- Project Management (i.e. PMP, CAPM)
- Business Analysis (i.e. CBAP)
- ITIL
- C-Tech or C.E.T Certification from the Ontario Association of Engineering Technicians & Technologists.
- Thorough understanding of Decision Support Systems (DSS) and GIS platform management, including setting up and customizing predictive modeling, managing data configurations, and understanding the integration with Cityworks and GIS (specifically ESRI) technologies.
- Knowledge of municipal infrastructure and asset lifecycles is an asset.
Skills:
- Strong project management skills to lead and coordinate initiatives across departments.
- Advanced analytical, research, problem-solving and conflict resolution skills to identify and implement solutions.
- Ability to communicate complex technical information both verbally and in writing.
- Proven customer service skills with the ability to liaison with internal and external business partners.
- Excellent organizational and time management skills with the ability to effectively multi-task and prioritize while maintaining a high level of accuracy and attention to detail.
- Ability to work in a team environment to collaborate on ideas and innovation.
- Well-developed computer skills and demonstrated proficiency in Microsoft Office 365.
Other Requirements:
- Proven completion of Ministry of Labour Worker Health and Safety Awareness training.
- A demonstrated commitment to enhancing a safety culture.
- Proof of education will be required upon hire.
What’s in it for you:
- Salary & Benefits: Get a competitive salary plus health, dental, vision, and life insurance coverage (for eligible positions).
- Pension Plan: Enjoy enrollment in the OMERS pension plan with matched contributions for a secure retirement. Learn more at OMERS.
- Flexibility: Achieve work-life balance with our hybrid work environment (for eligible positions).
- Professional Development: Access training and development funds to support your career growth.
- Make Your Mark: Share your ideas, drive change, and leave a lasting impact through modernization efforts.
- Great People: Work with a supportive team and a leadership team focused on growth and success.
Other Job Details:
- Pay Rate: $80,147 to $90,053
- Employee Group: CUPE 157
- Department: Engineering, Facilities and Environmental Services
- Position Type: Full-time, Permanent
- Work Mode: Hybrid
- Work Location: City Hall
- Hours of Work: Monday to Friday, 8:30 AM to 4:30 PM
- Number of Openings: 1
- Job ID: 2025-05
- Posted Date: January 15, 2025
To ensure fairness and efficiency in our recruitment process, we kindly request that all applications be submitted through our official portal at www.stcatharines.ca/jobs. Applications received through other channels will not be considered. We also advise applicants to maintain up-to-date contact information and regularly check their spam and junk email folders, as important communications regarding their application may be directed there.
For applicable positions, the recruitment process will be conducted using video conference technology. Please note that for certain roles, in-person interviews may be required.
They City of St. Catharines does not use AI Technology in any part of the recruitment process.
Employment Equity, Inclusivity and Accommodation:
Dedicated to fostering an inclusive and accessible work environment, the City of St. Catharines is an equal opportunity employer committed to accommodating the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We encourage applicants to inform the Human Resources Division of any accessibility needs to ensure they are accommodated throughout the recruitment and selection process