Description
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Description
The work you'll be involved in: This is a leadership role that manages a complex emergency communications centre and is responsible for leading and coordinating all aspects of the Communications Division. Responsibilities will include:
- Manages the activities of the Saskatoon Fire Department’s Communications Division by overseeing the delivery of service, identifying opportunities for improvement, ensuring alignment with Department goals, management commitments, and policy adherence.
- Manages assigned staff; hires, assigns work schedules, assesses staffing needs, identifies and pursues other resources if necessary. Plans and approves staff development. Evaluates employee performance and conducts performance management and, disciplinary action.
- Reviews and ensure completion of documentation to related to emergency incidents, personnel requests, and records. Verifies documentation and ensures quality assurance.
The type of person we are looking for is:
- Engaging – Mobilizes employees, citizens, and partners. Demonstrates ability to lead, motivate, empower and mobilize individuals and groups to work toward a shared purpose.
- Turning Strategy into Action – Analyzes and interprets the strategic organizational direction, has a firm understanding of the vision, mission, values and objectives of the workplace and applies these initiatives that align with long term plans and growth.
- Political Acumen – Politically astute and sensitive to City Council's issues. Maintains and develops relationships inside and outside of the organization to ensure best practices and enhance general knowledge.
Requirements
What we're looking for:
Typically to be successful in this role, a person will have:
- Degree in commerce, communications, business administration or related field.
- Four to six years’ experience as a dispatcher in an emergency communications centre. Two years’ experience managing an emergency communications centre.
- Instructor qualifications would be an asset in the following: Emergency Medical Dispatch, Emergency Fire Dispatch, certification in call-taking software (such as ProQA), and APCO Fire Service Communications.
- An equivalent combination of education and experience may be considered.
- Graduation from, or current participation in, Dalhousie University Certificate in Fire Service.
- Administration, or related Fire Service Management Certificate programs would be an asset.
- Requires Security Check Acceptable current Criminal Record Check (CRC) upon offer of employment.
Additional Requirements If you are interested in the position, but don’t have all these qualifications – apply anyway. All applicants will be considered with an emphasis on relevant experience, education, and skills.
Salary & Benefits
Salary Range: $117,900.96 to $138,533.28 CAD per annum (2022 rates)
Contact
Email: talentacquisition@Saskatoon.ca
Attention: Kelly Olfert
Attention: Kelly Olfert
From the same category : fire & rescue services
