Major Job Responsibilities
- Performs mechanical and technical maintenance of pools/arenas (if applicable), and performs facility maintenance, repairs and cleaning duties within the facility and some outdoor areas
- Provides customer service and assists in program facilitation to ensure effective service delivery to the public
- Provides clean-up and conversions of meeting rooms/gymnasiums based on facility programming requirements
- Organizes, maintains and cleans all mechanical, janitorial and storage rooms
- Maintains ongoing communication with program, event and customer service staff to maintain a high level of efficiency
- Provides support to special events, theatre shows, sporting events, large indoor and outdoor gatherings
- Provides coaching, training and support to part-time staff, ensuring policies and procedures are communicated and quality standard are maintained
- Performs administrative duties related to pools/arenas (if applicable), service logs and other record keeping requirements
- Performs daily/monthly preventative maintenance on various types of equipment; includes making minor repairs or adjustments as required; completes monthly inspections and testing on emergency equipment
- Responsible for the safe and efficient operation of facility systems; includes decision making in emergency situations to ensure the safety of facility occupants
- Works with various contractors and building services to ensure efficient building operation
- Opens and closes facility as scheduled; provides facility security & back-up support to a variety of facilities
- Performs other duties as may be assigned in accordance with department objectives
Education and Experience
- Secondary School diploma required
- Post-secondary diploma in Recreation or Facility Management is an asset
- Minimum two (2) years maintenance experience working in a municipal facility, arena, pool and/or recreation centre
- Knowledge of pool water chemistry, pool filtration, ice refrigeration and facility operations including, HVAC systems, BAS programs and a variety of trade specific skills
- Strong mechanical aptitude to troubleshoot and operate relevant equipment in a safe manner
- Strong organizational, interpersonal, customer service and communication skills
- Ability to work well in a team environment and independently as required
- Working level understanding of legislation/regulations related to building systems and safety
- Ability to handle sensitive situations with innovative thinking, strong problem solving, negotiation and dispute resolution skills and mature judgment
- Current First Aid and CPR certification (or willingness to obtain) required
- Class “A” Pool Operators Certificate and Basic Refrigeration
- Working at Heights, Safe Operation of Aerial Work Platforms and Fork Lift Certification is an asset
- Able to perform all activities including but not limited to: lifting over 40 lbs, climbing, working above ground level on ladders and on upright lifts
- Satisfactory Criminal Record Check and Vulnerable Sector Screening
- An Ontario Driver’s License with a driving record that demonstrates responsible and safe driving habits
Salary Range: $59,896 - $74,870 (based on a 40-hour work week)