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The City of Markham is seeking an Organizational Development and Learning Specialist, Instructional Design to fill a regular full time vacancy within the People Services Department. To apply for this position, please submit your resume and cover letter online by August 28, 2023.
JOB SUMMARY
The Organizational Development and Learning Specialist, Instructional Design has a primary focus on the development and design of multi-modal learning solutions for the organization, including stewardship of the Learning Management System.
KEY DUTIES AND RESPONSIBILITIES
- Successful delivery of on time, full scope, and on-budget multi-modal learning solutions
- Successful Facilitation and delivery of training as needed
- Vendor procurement and management
- Provide end-to-end learning life cycle execution for e-learning and in-person learning solutions
- Develop and refine existing learning programs including the mandatory learning and select-in programming
- Work where appropriate in partnership with People Services colleagues to optimize learning design and delivery
REQUIRED SKILLS & COMPETENCIES
- Post-secondary degree or diploma in adult education and/or instructional design
- A minimum of two years of experience in OD&L specialist/designer level role, designing e-learning (level 1, 2, and 3), in-personal learning, LMS execution, vendor engagement, consulting with clients, and administration learning programming and systems at scale
- Intermediate functional competency in course authoring software such as Storyline 360, Camtasia, or similar
- Experience administering and executing at scale LMS systems including report production
- Demonstrated strong instructional design skills for e-learning and in-person learning including end-to-end execution of learning life cycle for a wide scope of projects
- Experience delivering within the project management triple constraint approach and in a fast paced environment characterized by evolving priorities, consultation and strong results orientation
- Demonstrated experience managing and partnering with relevant vendors
- Highly effective written and verbal communication skills including the ability to work with strong organization, coherency, consistency, and handle sensitive issues with diplomacy and confidentiality
CORE BEHAVIOURS
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.
