Description
The City of Markham is proud to be recognized for the 3rd consecutive year as one of Canada’s Best Employers, and ranked in the top three for Government Services by Forbes and Statista Inc! The City of Markham is a dynamic and change-oriented leader that stands out from other Canadian municipalities. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as much as for our fiscal accountability. More than 353,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.
Join us and make a lasting difference!
The City of Markham is seeking an Organizational Development and Learning Specialist, Change Management and Organization Design to fill a regular full time vacancy within the People Services Department. To apply for this position, please submit your resume and cover letter online by August 28, 2023.
JOB SUMMARY
The Organizational Development and Learning Specialist, Change Management & Organizational Design has a primary focus on change management and organizational design alongside process improvement activities.
KEY DUTIES AND RESPONSIBILITIES
- Successful support and delivery of on time, full scope, and on-budget Change Management solutions
- Successful identification, support, and facilitation of Org Design changes and related activities
- Provide end-to-end change life cycle execution a wide breadth of change management and training initiatives
- Apply Org Design principles, methods, and tools to help develop existing organizational structures for increased effectiveness and efficiency
- Apply Process improvement principles, methods, and tools to help refine existing processes within departments and across the organization for increased effectiveness and efficiency
- Work where appropriate in partnership with People Services colleagues to optimize learning design and delivery
- Keep current in best practices in the learning and development field through review and analysis of research and the monitoring of trends and best practices
- Identify outsourcing relationships, develop and manage vendor relationships, and secure and select vendors through the organization’s procurement processes
Requirements
REQUIRED SKILLS & COMPETENCIES
- Post-secondary degree or diploma in: Education; Adult Learning preferred
- Change Management Qualification
- Process Improvement Qualification
- Minimum three years formal experience delivering Org design and Change Management solutions
- Demonstrated strong facilitation of change management, org design, process improvement, and training solutions
- Experience delivering within the project management triple constraint approach and in a fast paced environment characterized by evolving priorities, consultation and strong results orientation
- Demonstrated experience managing and partnering with relevant vendors
- Strong ability to work supportively with immediate leadership with a process/program improvement orientation
- Strong team and partnership orientation where able to work productively and effectively in a consultative and collaborative environment working closely with colleagues and internal clients
- Highly effective written and verbal communication skills including the ability to work with strong organization, coherency, consistency, and handle sensitive issues with diplomacy and confidentiality
- Strong organizational awareness skills – political and business acumen, an understanding of individual and group dynamics
- Experience using a problem solving approach including research, analysis, options development and recommendations
CORE BEHAVIOURS
- Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
- Change & Innovation: Responds positively and professionally to change and helps others through change.
- Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
- Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
- Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
- Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.
From the same category : other
22 Apr, 2026
29 Apr, 2026
21 Apr, 2026
