The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained. This competition will look to fill regular part-time vacancies where the work schedule is Monday to Friday, 10:30am to 3:30pm.
Employment Status
Union - CUPE Local 402 – Regular Full-Time
Responsibilities
- The Property Tax & Utility Representative 1 is responsible for clerical, cashiering and customer service duties related to the collection of various municipal revenues at various City locations.
- The work involves interaction with the public in a high transaction environment. To maintain positive public relations, interpersonal and customer service skills will be important especially at times when circumstances are strained.
- The successful candidate must communicate effectively both orally and in writing; succeed under the pressure of deadlines within a dynamic environment.
- Have working knowledge of property tax and utility functions, including procedures and policies and have knowledge of relevant Municipal and Provincial legislation, including City of Surrey by-laws.
- The ability to work within a team setting and with computer applications is also required.
- Completed grade 12 supplemented by introductory business & accounting courses.
- Minimum of 2 years recent city experience.
- Knowledge of the activities of other departments and previous cashiering experience is required.
- An equivalent combination of education and experience may be considered.
- Courses related to customer service and conflict resolution preferred.
Competitive