The incumbent provides front line customer service support and performs general administrative duties.
Duties and Responsibilities:
1. Perform administrative support including:
- Providing front line customer service support;
- Receiving incoming calls;
- Preparing correspondence including letters and reports;
- Processing incoming/outgoing mail;
- Scheduling appointments and meetings;
- Compiling information and preparing reports.
2. Maintain records management and bring forward systems according to established procedures.
3. Follow, as far as is reasonably practicable, safety procedures and standards.
4. Other related duties.
Working Conditions:
Majority of the work is performed under normal office conditions with frequent site visits at various facilities.
Knowledge and Skills:
- Grade 12 or equivalent plus 3 years related experience.
- Knowledge and experience using Microsoft Excel (24 hours) and Word (24 hours).
- Ability to work and maintain accuracy under pressure, attention to details and meet critical deadlines.
- Ability to work independently in a fast paced environment with little supervision.
- Strong client service orientation and good interpersonal skills.
- Good organizational and multi-tasking skills.
An equivalent combination of education, training and experience may be considered.
Examples of Equipment to Operate:
General office equipment including computer skills to operate software programs related to word processing, spreadsheet, electronic mail, etc.
$26.87 -$31.61per hour.
Job seekers are required to create an online profile and submit their application electronically through the City's online Applicant system via www.whitehorse.ca/careers. Instructions on applications are provided at www.whitehorse.ca/departments/human-resources/how-to-apply. If you have any further questions regarding this posting, please contact the recruiter at HR@whitehorse.ca.
To apply for this position, you are required to submit your resume. Various tests and/or exams may be administered as part of the recruiting process.
At the time this posting closes, candidates must have valid and current licenses/certifications/education that match the position requirements. Candidates who are selected to continue with the recruiting process will be required to provide proof of qualifications during their interview.
Note: The City of Whitehorse requires that all employees be fully vaccinated from COVID-19 by February 20, 2022. Employees will be considered to be fully vaccinated 14 days after they have received both doses of a vaccine approved by Health Canada that requires two doses to complete the vaccination series. The City’s definition of full vaccination may change and any such change will be informed by direction from the Yukon’s Chief Medical Officer of Health (CMOH) and public health authorities.
The City strongly recommends that candidates be fully vaccinated prior to their start date. Accommodations may be requested by employees who cannot be vaccinated based on medical, religious or other protected grounds.
