Surrey Parks, Recreation & Culture is looking for an energetic and self-motivated Clerk 3 to join the Community and Recreation Services team. The position performs moderately complex and diversified clerical work in various capacities. This customer service-oriented individual will have demonstrated initiative, teamwork, communication and problem solving skills.
This position requires flexibility in job duties that include facility oversight, support with programs and set-up, facility maintenance and general support of the day-to-day operations. In this position you will be working with the PRCMS registration system, payment balancing and customer account problem solving.
The successful candidate will have a strong skill set in building relationships with customers, exercise good judgment and decision making. In addition, this individual will provide coverage for front-desk staff when necessary, therefore including cash handling and customer service skills.
RESPONSIBILITIES
• Taking meeting minutes and following up with the team members on action items.
• Maintenance of payroll records as well as maintenance of staff schedules.
• Maintain accurate records/information pertaining to facility booking, program registration and membership accounts.
• Oversight of cash handling procedures, preparing and maintaining reports (daily, weekly, monthly) as required and maintain up to date records and files.
• Complete bookings of recreational facilities as assigned.
• Assisting front desk staff in performing their duties.
• Remain up to date with Recreation Services facilities, programs, and activities.
• Interacting and supporting the public with various recreation needs.
• Completed grade 12.
• Supplemented by several courses in word processing, office practices and PC office applications.
• At least two years’ experience and training in an office environment.
• The ability to communicate effectively orally and in writing.
• The ability to make independent judgment in performing the duties of the position.
• Excellent interpersonal and public relations skills.
• Self-motivated, and ability to work well within a team and independently.
• Accurate typing speed of 45 w.p.m.
• An equivalent combination of relevant education and experience will be considered.
Competitive
