Become an Account Manager with MPAC
The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more >
Here’s what you will do as part of the team:
- Establish, develop and maintain relationships with key account representatives within a geographic zone serving municipal, government and local association stakeholder accounts;
- Proactively monitor local delivery of MPAC’s products and services and identify, assess and ensure resolution of issues;
- Develop stakeholder account engagement plans for all assigned stakeholders by leading a joint account planning process to meet corporate target objectives;
- Leverage your local relationships by actively undertaking consultation campaigns with stakeholders for change management issues;
- Execute education and marketing programs to enhance stakeholders’ awareness and understanding of MPAC’s role in the property assessment and taxation system, and our products and services;
- Monitor and report on political, legislative, economic, demographic, market and industry conditions to ensure understanding of stakeholders’ operating environment;
- Ability to develop and execute stakeholder engagement plans; and
- Develop a strong network of relationships within MPAC to mobilize the right people, resources and ideas into each stakeholder relationship.
Ready to apply?
Click on this link followed by “Apply Online”, create your candidate profile and upload your resume and cover letter by March 6, 2020. Please note, only applications submitted through the Applicant Tracking System will be accepted.
Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting, you are providing your consent to MPAC to share your name, email address and phone number with Mintz, to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC, should you be the successful incumbent.
MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.
Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to careers@mpac.ca.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.
Stay connected:
Here’s what you will need to succeed:
- At least 3 years of account/relationship management experience;
- Completion of post-secondary education (university degree or college diploma);
- Superior communication skills – writing and speaking for impact;
- A desire to foster strong relationships built on earning trust and confidence;
- Demonstrated problem solving skills, research and analytical skills;
- Good planning skills to focus and manage time well;
- Proficiency with use of Microsoft Office products: Word, Excel, PowerPoint.
Nice to have:
- At least 3 years of experience in real property, valuation, taxation or municipal/government administration;
- A minimum 3 years of experience in the public sector;
- Experience with Customer Relationship Management (CRM) applications and systems.
What’s in it for you:
- Competitive compensation
- Great corporate culture
- Flexible work
- Opportunity for growth
- Strong focus on learning, professional accreditation and mentorship
- Leading edge technology
Full time MPAC employees also enjoy: competitive benefits package, defined benefits pension plan, three weeks’ vacation to start, parental leave top-up and more.
Additional Information:
Posting number: MPAC-068-20
Location: Hamilton
Hours of work: 36.25 hours per week
Employment type: Full-time
Branch: Municipal and Stakeholder Relations
Department: Valuation and Customer Relations
Position level and salary: PG G $84,520 - $105,650
Area of Search: Open
