Vibrant City, Vibrant Career
St. John's is a vibrant city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John’s is committed to recruiting world-class talent and expertise to join our City staff, more than 1200 strong, who provide a vast array of services to the residents of St. John's and the metropolitan area. If you are an innovative thinker with a positive attitude and a commitment to quality, we want you to help us make St. John’s a city where people want to live, work and play.
The Opportunity
Working with the Manager, Organizational Performance and Strategy, this position supports the advancement of corporate frameworks and/or leads corporate-wide projects supporting same, including but not limited to strategic planning, continuous improvement and innovation, organizational development, and public engagement.
Accountabilities
o Develop strategies and plans and provide expertise and supports for City projects
o Provide expertise to the development and monitoring of the corporate strategic plan, annual action plan and departmental business plans.
o Plan, research and prepare reports, presentations, proposals and briefing notes as required on a variety of issues and projects.
o Provide support, advice, monitoring and guidance to various committees aligned with strategies and frameworks.
o Facilitate partnership opportunities among stakeholders (internally and externally) to advance frameworks or strategies, and/or support organizational performance initiatives.
o Provide expertise and facilitation of the City’s citizen and employee focused surveys and the City’s policy development.
o Support the City’s public engagement policy and framework through advice and project support using public engagement tools and methodology
o Manage the City’s public engagement website, engagestjohns.ca, including development of content, liaison with project leads and vendor, running reports and making recommendations.
o Support the development, sourcing and delivery of required training that advances strategy and frameworks.
o Undertake and/or support corporate continuous improvement projects
o Undertake process design, facilitation, needs assessment, planning, analytics and evaluation as needed.
The successful applicant will be required to participate in all training programs applicable to this position and other related work. The above statements reflect the general duties considered necessary to describe the principal functions of the job identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.
Qualifications
Education: Undergraduate degree in business/commerce, public administration or related field.
Assets: Certification in Continuous Improvement; International Association of Public Participation Foundations and Techniques training.
Experience: Five to seven years of experience in progressively responsible roles in fields related to the position where the types of experience in the following arears would have been:
o Experience in continuous improvement including facilitating root cause analysis, data collection and analytics.
o Experience in stakeholder analysis and public engagement tools and methodologies
o Leading project teams, process design, facilitation and report writing.
o Conducting jurisdictional scans and best practice reviews.
o Developing, monitoring and reporting on plans and strategies at a corporate level.
o Implementing and supporting systems and tools that support organizational performance.
o Providing advice and guidance on frameworks, strategies and plans.
o Delivering training.
Hours of Work: Monday - Friday 9:00 a.m. - 4:30 p.m.
This position is set at Grade 4 of the Management Pay Plan with a salary range of $77,587 - $100,111.
This City of St. John's is an equal opportunity employer and is committed to the employment of a qualified workforce which reflects the community's diversity.
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interview will be contacted. The City of St. John's does not accept applications in person, by email, fax or mail. Applications will be received up to 12:00 Midnight (Newfoundland Standard Time) on closing date.
Click here to apply online.
