The City of Edmonton, recognized as one of Alberta’s Top Employers and one of Canada’s Best Diversity Employers in 2014, continues to attract and retain employees who are passionate about their community, proud of the work they do and committed to making Edmonton a great place to live, work and play
The City of Edmonton is looking for up to six sharp and detail-oriented individuals to join Sustainable Development as Development Services Technicians. This position has a strong customer service component as you'll be the first point of contact for clients seeking various services. Outside of providing advice and answering questions, you'll do everything from reviewing/approving minor developments and reviewing plans for compliance with building safety codes to issuing building permits on minor developments, and even providing zoning approvals for business licences on routine applications. Each day is a little different in this dynamic position so we're looking for someone that's highly organized and a strong communicator. If all this looks like something you want to "develop" into, then apply today to become a Development Services Technician!
Some of the responsibilities of a Development Services Technician include:
-
Providing first level of technical subject matter expertise to "walk in" and “phone in” customers
-
Reviewing applications for completeness and related technical documentation/plans related to the services being sought
-
Ensuring applications are in compliance with various Acts and Bylaws
-
Advising the client of any necessary referral processes or approvals that will be required prior to issuance of a licence
-
Reviewing and researching zoning issues related to various licences
-
Consulting and advising clients when applications are "not approved" of the specifics and what additional requirements are needed in order to be "approved"
-
Educating clients on services, providing materials or reference information, and ensuring clients understand what is required to fulfill their request
-
Accessing, creating, updating, or correcting account information in the POSSE system for client services
-
Investigating and following-up on the status of development/building applications in response to client inquiries
Check out a short video showcasing the Current Planning Service Centre at: The City of Edmonton Current Planning Service Centre
To visualize what it is like to be on our team, visit The City of Edmonton Talent Hub
-
Completion of a two (2) year diploma in Architectural Technology, Landscape Architectural Technology, Construction Engineering Technology or a related diploma program from a recognized Institute of Technology or Community College, supplemented by customer service experience. Please note that directly related certificates like Applied Land Use at the University of Alberta may be considered an asset
-
A good understanding of development terminology, practices, procedures, standards and work methods applied within a planning environment
-
Knowledge of governing legislation and bylaws governing the business activities of the area of specialization such as the Municipal Government Act, Edmonton Zoning Bylaw, Alberta Building Code, Business Licence Bylaw, Building Permit Bylaw, Occupational Health and Safety and Safety Standards, and other related legislation and bylaws
-
Strong interpersonal, communication and dispute resolution skills
-
Ability to read and interpret detailed building blueprint plans, blueprints and specifications related to the various business activities (Building and Development, Business Licensing Zoning)
-
Knowledge and skill in computer applications and related programs in support of the business activities
-
Ability to establish and maintain effective working relations both independently and in a team setting
-
The successful candidate will be required to obtain a satisfactory Edmonton Police Service Police Information Check Certificate prior to starting in the position from the Police Information Check Section located at #108, 14315-118 Avenue. This can usually be obtained with only a single visit to the Police Information Check Section.
Hour of Work: 33.75 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program.
Salary Range: 21M, Salary Grade: 015, $27.218 - $34.038 (Hourly); $47,951.31 - $59,966.45 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton. This agreement is currently under negotiation.
General:
- Applicants may be tested
-
CSU 52 members are asked to send a copy of their application to the union office
-
The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted
-
We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals
Salary Range: 21M, Salary Grade: 015, $27.218 - $34.038 (Hourly); $47,951.31 - $59,966.45 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton. This agreement is currently under negotiation.
City of Edmonton
Third Floor, City Hall, #1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7
