Municipal governments are increasingly exploring AI and automation to improve service delivery, manage complexity, and respond to growing public expectations. However, introducing advanced technologies without a clear understanding of current-state processes can increase risk rather than reduce it.
This webinar explores how AI-powered process mapping can help municipalities gain enterprise-level visibility into how work actually flows across departments and services. Participants will learn how improved process insight supports better decision-making, operational excellence, and responsible preparation for future AI adoption.
Hosted by RPM-Academy and featuring Famla.ai, this session is designed for municipal leaders, managers, and improvement professionals responsible for large-scale process visibility and change.
CLICK HERE TO GO TO WEBINAR RECORDING IN YOUTUBE: https://youtu.be/APppoZR6gyA
Webinar participants will be invited to create a free Famla.ai account, including 75 usage credits (compared to the standard public allocation of 40 credits), allowing attendees to explore AI-powered process mapping hands-on after the session.
Participants may also create a free RPM-Academy account, providing access to selected complimentary online courses related to process improvement, problem-solving, and operational excellence.
These resources are optional and intended to support continued learning and exploration following the webinar.
