Webinar Overview:
Understanding stakeholder expectations is an important aspect of asset management and has far-reaching impacts from strategy to implementation. The ways we engage with stakeholders are evolving to where it is no longer sufficient to rely on traditional methods. This change is leading municipal asset management teams to pose key questions:
- How can we create opportunities for meaningful conversations that can have impact?
- When should I involve the community in setting service targets?
- What information should I communicate, and at what level of detail?
- What is the best channel of communication?
This webinar examines strategies to foster continuous and inclusive community engagement within asset management planning.
What You will Learn:
The webinar will cover four key areas of learning:
- Developing a community engagement plan for asset management.
- Community engagement as a tool for setting Level of Service targets.
- Different techniques for communicating asset management concepts.
- Best practices in the field.
Who Should Attend:
- Municipal staff responsible for asset management or financial planning.
Benefits of Attending:
At the conclusion of the session, participants will:
- Have a framework to develop a community engagement plan.
- Have the skills to align community expectations with municipal capabilities.
- Have examples of community engagement from other organizations.
About your Presenter:
Sherif Kinawy is as an Associate Director at Resultaat with over 15 years of experience in the infrastructure field. He holds a PhD in infrastructure and construction management with a focus on community engagement in infrastructure. Sherif has a specialization in asset management within the municipal sector, having assisted multiple municipalities across the province in developing asset management strategies and plans that comply with regulations like Ontario Regulation 588/17, IAM, and ISO55000 guidelines, all aimed at sustaining resilient communities. He is a proponent of using training and facilitation to enhance organizational capabilities, frequently employing consensus-building and scenario planning workshops to support asset owners. Sherif’s project portfolio spans transportation and transit; water, wastewater, and stormwater; utilities and energy; and parks and recreation.
