January 10, 2025
Municipal Information Network

Certificate in Customer Service Mastery (Online)

Organization:
RPM-Academy
Location:
Ottawa, Ontario, Canada
Start Date:
January 31, 2025
End Date:
January 31, 2025
Description
Ideally suited for front line staff supporting clients, customers, and stakeholders, RPM-Academy's Certificate in Customer Service Mastery includes thirty-seven (37) online courses.  Spanning a wide range of topics, tools, and methods including "Handling Complaints Gracefully", "Customer Service Mindset", "Achieving Clarity", and "Anticipating Customer Needs", this program covers both the tactical and strategic elements of achieving and sustaining customer service excellence.

COURSE FEE: $40.00 CAD

REGISTER NOW AT: https://www.rpm-academy.com/product-page/certificate-in-customer-service-mastery

Once registered, you will have up to sixty (60) days to complete all 37 courses, and investment of 6-7 hours of independent online study. 

FREE ACCOUNT & FREE COURSES: Sign up for a free account at https://platinum-rpmacademy.talentlms.com and access free courses.

RPM-Academy is an accredited partner of Cambridge, UK headquartered International Lean Six Sigma Institute (www.ilssi.org)