Canada’s Best Municipal Lean Six Sigma Program for Government and Public Sector Organizations
The OMLI/WSCS Municipal Lean Six Sigma is a unique training program specifically developed for all levels of government and public sector organizations. Your Lean journey with OMLI/WSCS includes; a customized blend of relevant information, learning materials and the proper tools to support continuous process improvement, realize efficiencies and ultimately, achieve cost savings.
LEAN processes are faster, more efficient and deliver quality customer service. Understanding the “VOICE OF THE CUSTOMER” (your citizens) is fundamental to improving and streamlining your services.
A Certified Lean Six Sigma Yellow Belt is a professional versed in the basics of the “Lean Six Sigma Methodology” and supports continuous improvement projects as a part of a Team or conducts small projects.
A Lean Six Sigma Yellow Belt Professional possesses an understanding of the aspects within the phases of D-M-C (Define-Measure-Control).
This Lean Six Sigma Yellow Belt training program is applicable to government and public sector organizations and is an introductory course to learn about “Lean” thinking and how it can be applied daily to make improvements in the workplace.
WHAT YOU WILL LEARN
Yellow Belt training focuses on Lean Six Sigma tools and methodologies with specific examples of continuous improvement projects in government. Participants will be able to apply the Lean Six Sigma tools and methodologies to make their organizations more effective and efficient.
KEY TAKEAWAYS
- Assist in Project Selection and Change Management
- Write effective problem statements using the Who, What, When, Where, Why, How and How much (5W2H) approach
- Aligning voice of the customer with process performance to determine overall capability and improvement opportunities
- Explain the fundamental concepts and principles of Lean and Six Sigma
- Construct Suppliers, Inputs, Process, Outputs, Customers (SIPOC), Process Flow and Spaghetti Maps
- Facilitate “root cause analysis” using cause and effect and the 5 Whys approach
- Generate and interpret process statistics and employ graphical analysis as an investigative tool
- Plan, facilitate and execute rapid improvement (“kaizen”) events, waste-walks
CERTIFIED LEAN SIX SIGMA BLACK BELT INSTRUCTOR:
Tammy Carruthers
Tammy has over 25 years’ experience in the public sector in various positions including the Director of Finance/Treasurer and Information Technology of Lanark County, Portfolio Manager with Treasury Board Secretariat, Manager with the Ontario Ministries of Labour, Municipal Affairs and Housing, Telecommunications Analyst with the Canadian Radio-television Telecommunications Commission, Evaluator with Canada Mortgage and Housing Corporation as well as a Professor of Accounting.
Since leaving the government Tammy has led several engagements as a LEAN Six Sigma Master Black Belt in both large and small organizations across North America and is a regular speaker and trainer for several municipal associations on leadership, strategic and financial planning, sustainability, LEAN government, risk management and asset management. In addition to being a Certified LEAN Six Sigma Master Black Belt, Tammy is a Chartered Professional Accountant, Certified Fraud Examiner, Project Management Professional, Certified Internal Controls Auditor, Certified Construction Auditor, Certified Information Systems Auditor and a Microsoft Certified IT Professional.
When: Wednesdays - Feb 7, 21, 28, Mar 13, Apr 10, 24, May 8, 22 2024 + PROJECT
Time: 2PM - 4:30 PM (EST)
FOR MORE INFORMATION CONTACT info@omli.ca
COST: $849. pp
