Please join Kim Helkaa – Administrative/Community Services Coordinator, Hastings Highland, ACCESSE11 and OMLI as Kim shares her first hand experience about how the Municipality has been able to improve responsiveness and provide better services to their residents by:
1. Deploying a pre-integrated solution for Citizen Issue Management and Citizen Engagement
2. Embracing a cloud based offering that requires no IT infrastructure or support
3. Allowing residents to submit and access information via web, mobile application, or email, and
4. Successfully updating internal processes to improve citizen service, and enabling staff to access information from the office, home, or while on the road.
AccessE11 is an off-the-shelf, cost effective, easy to adopt solution for Citizen Engagement and Issue Management.
