Description
Citizen Issue Management - A Municipal 311 Software Designed for Local Governments
A customer focussed lean six sigma software solution for municipalities to better manage citizen complaints, track important issues and report back to council and administration on areas of interest impacting your community.
AccessE11 is a cloud based, off-the-shelf and affordable software solution.
In this demo we discuss:
- How AccessE11 can benefit your organization
- Understanding A Citizen Issues Management Process
- RECEIVE - Easily Capture Citizen’s Issues/Complaints from any source
- RESOLVE - Assign staff, track status and automatically send updates
- REPORT - Dashboard view of trends with one-click reporting
- Q & A
Additional information
