May 1, 2024
Municipal Information Network

Citizen Complaints & Issues Tracking - A Lean Six Sigma Process Improvement Software Solution

Organization:
Ontario Municipal Leadership Institute (OMLI)
Location:
WEBINAR - FREE, Ontario, Canada
Start Date:
December 8, 2020
End Date:
December 8, 2020
Description
A Lean Six Sigma Software Solution to better manage citizen complaints, track and report on important issues impacting your community. 

AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues. 

In this webinar we discuss: 

How AccessE11 can benefit your organization 
Understanding A Citizen Issues Management Process 
RECEIVE - Easily Capture Citizen’s Issues/Complaints from any source 
RESOLVE - Assign staff, track status and automatically send updates 
REPORT - Dashboard view of trends with one-click reporting 
Q & A

Additional information

This FREE webinar is brought to you in partnership with AccessE11 and is a LEAN SIX SIGMA initiative 

CLICK HERE TO REGISTER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLICK HERE TO REGISTER