June 30, 2024
Municipal Information Network

Digital government solutions for smaller municipalities - Managing Complaints, Service Requests and Job Tracking

Organization:
Ontario Municipal Leadership Institute (OMLI) & Access-E11
Location:
COMPLIMENTARY LUNCH'N LEARN WEBINAR, Ontario, Canada
Start Date:
May 22, 2018
End Date:
May 22, 2018
Description
Please join us for a complimentary webinar where we will discuss digitizing government services for small municipalities through the lens of; managing complaints, service requests and employee processes.

We'll talk about aligning specific and relevant interactions with opportunities to incorporate digital solutions to increase efficiencies and accountability. Digital Government does not need to start with citizen apps or a new website. In this webinar we will also talk about; creating better processes, providing you with built-in automation tools to lessen the workload, and ensure everyone is empowered to take a lead role in serving citizens.

In this webinar you will have:

  • A better understanding of what digital government can do for your municipality.
  • A list of free and low-cost tools/systems that can help you work towards digital government.
  • A strong understanding of the benefits of a better complaints and service request process and its impact on administration and citizen satisfaction.
Additional information

To join the meeting with your computer: https://omli.adobeconnect.com/accesse11a/

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