Topic: Employee DisEngagement: Part 1
Cost: FREE
Now, more than ever, we are under a microscope. The online social media world - Google Reviews, Amazon, Yelp ,etc - is waiting to pounce with bad-good-better-best experiences to be starred, told, retold, or forgotten - in the real world. In this environment, how do we avoid the embarrassing "How did that happen?!" moments and instead drive the right customer experiences that we want people to talk about and remember?
This webinar will cover the must have strategies to be able to provide world class customer experience. These insights will allow you to gauge how effective your organization is at bringing to life the customer experience you imagine.
Bio of Corey Atkinson
As VP of Learning & Development for Cutting Edjj Consulting & CSPN, Corey Atkinson has a wealth of experience in leadership, management client service and business development, and focuses on supporting others to realize their objectives ahead of projected target dates. He has a sharp eye for what is required for organizations and individuals to develop their performance edge in business today.
He has coached and trained over 5,000 professionals from all industries and worked with over 200 organizations. A seasoned facilitator, consultant, and certified trainer of Personality Dimensions, he is an avid developer of accelerated learning methodologies and experiences, programs and systems – all designed to turbo-charge learning for rapid development.
Passionate about helping others build skills and strategies, he has delivered many keynote presentations and customized learning solutions for different organizations – for-profit, non-for-profit, private and public. Through his natural ability to connect, Corey proposes countless ways to acquire and use skills to evolve, grow and excel.
The unifying theme of his work is this: The more we understand the principles of human nature - "what makes people tick " - the more effectively we can bring out the best in others, whether they are co-workers, employees, or customers.
