October 14, 2025
Municipal Information Network

REGIONAL MUNICIPALITY OF DURHAM
No one left behind: Durham Region's Transitional Support Program helps those in crisis

October 14, 2025

Being homeless is challenging, unhealthy and unsafe, and for most people, is not a choice. In honour of World Homeless Day on October 10, the Region of Durham is raising awareness, showing support and continuing to take action.

There are more than 1,000 people on Durham Region's By-Name List as of August, which is a list of people experiencing homelessness who want help. As the Service System Manager of local homelessness supports, the Region of Durham establishes policies that promote affordable housing development; manages social housing; creates local housing and homelessness plans; contributes and co-ordinates housing funding; develops and administers housing and homelessness programs; and reports on progress.

To support individuals on the By-Name List, the Region of Durham supports Intensive Case Management support across the system. The Region's Transitional Support Program (TSP) of dedicated case co-ordinators connect individuals with essential financial, health, wellness and housing resources through Intensive Case Management.

The TSP team also supports the following:

  • Micro-homes Transitional Housing: The micro-homes in Oshawa features 10 units for temporary, transitional housing with supports. The TSP team provides case management for program participants to transition into permanent housing.
  • Veterans Homelessness Program: The TSP team provides case management for confirmed veterans experiencing homelessness in Durham Region.
  • By-Name List Housing Support: The TSP team supports individuals on Durham Region's By-Name List to secure long-term housing.
  • Support by email: The TSP team responds to inquiries from community members who email HomelessHelp@durham.ca.

This year, 293 individuals on the By-Name list have moved into housing.

Homelessness is a complex issue but, through the collective action of all levels of government, health services and the community, there can be lasting change. The Region of Durham remains committed to addressing and eliminating barriers to accessing safe, affordable housing for all.

The Region of Durham and The Gap Committee recognized World Homeless Day on October 10 with a flag raising at Regional Headquarters, 605 Rossland Road East, Whitby.

For more information on homelessness and available supports, visit durham.ca/AboutHomelessness.

Quote

"There are many factors that can lead someone to experiencing homelessness, including employment barriers, trauma, health challenges and others. As the number of people experiencing homelessness continues to rise across Ontario, the Region of Durham remains committed to helping people find and keep safe, appropriate housing. Housing is a basic need for everyone, and we continue to work diligently with community partners to address local homelessness."

- John Henry, Regional Chair and CEO, Region of Durham

For more information

Regional Municipality of Durham
Box 623, 605 Rossland Rd E
Whitby Ontario
Canada L1N 6A3
www.durham.ca


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