Duties and Responsibilities:
Finance and Tax
· Enters current and postdated tax payments received at front counter and in mail.
· Performs property owner mailing address changes.
· Prepares monthly address change reports and email MPAC to update.
· Assists the Tax Clerk with ownership changes and mailing out new owner packages.
· Prepares new owner package inserts for Tax Clerk.
· Prints and re-mails tax documents as required.
· Prepares bank deposits for monies received.
· Orders tax bills, newsletters, envelopes, and additional inserts for tax billings.
· Assists with interim and final tax bill process.
· Assists with tax arrears reminder notice process.
· Maintains Finance and petty cash floats.
· Enters and deposits transfer station tip fees and debit transactions.
· Enters and maintains fuel data for municipal vehicals and equipment.
· Ensures the confidentiality of all information in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
· Other duties as assigned or required.
Receptionist
· Primary telephone reception for the office and responds to inquiries and redirection of calls if needed.
· Primary reception of residents and visitors at the office and redirection as needed.
· Primary email reception for general Trent Lakes email.
· Answers inquiries and makes appropriate referral of questions if required.
· Order, receive and disburse office supplies, such as paper, pens, coffee, mats, dishtowels, etc.
· Coordinates office equipment maintenance for printers, mail machine and folder stuffer.
· Picks up mail daily from mailbox, opens and directs mail, prepares outgoing mail, including courier deliveries.
· Processes and investigates all returned mail.
· Assists with resolving problems and complaints.
· Prepares burn permits and dog tags at front counter.
· Maintains and coordinates water sample program with the Peterborough Health Unit.
· Other duties as assigned or required.
Qualifications:
- Minimum two (2) year post secondary diploma in a related field.
- Minimum one (1) year experience performing similar duties as listed above.
- Demonstrated experience in cash receipting, cash handling and balancing.
- Knowledge of property taxes and inner workings.
- Knowledge of Keystone and Filehold programs an asset.
Key Competencies:
- Excellent organizational and administrative skills, demonstrating attention to detail and accuracy.
- Demonstrated time-management skills with the ability to prioritize workload and meet deadlines effectively with minimal supervision.
- Ensures accuracy when handling monies.
- Proficient with Microsoft Office and Adobe Pro.
- Excellent analytical, interpersonal, and public relations, written and oral communications.
- Ability to multi-task with frequent interruptions in a dynamic workplace.
- Proven experience in dealing with the public in a customer service focused position.
$51,098.04 to $60,111.83 annually
