The role of the Operations Supervisor at The Pointe Agricultural Event Centre is to plan and coordinate operations, event delivery, and research future improvements to our guest experience. Through regular evaluation and collaboration with the leadership team, the Operations Supervisor will have the lead in site maintenance and safety.
In this position, this successful candidate will be someone with experience in agricultural event operations and broad knowledge of the community. They require attention to detail, strong customer service skills, and the ability to anticipate issues. They will develop industry-specific training and lead a team of high-performing staff to ensure their team can safely respond to ever-changing operational environments and guest needs. Given the dynamic nature of this facility, this position must be adaptable and flexible.
Responsibilities:
- Oversee operations at The Pointe Agricultural Event Centre and Pointe-aux-Pins Acres site.
- Ensure high-quality operations delivery to meet community needs by organizing resources, work assignments, scheduling, and projects for the operations team.
- Work with the Programs and Events Supervisor to develop systems, event work plans, and task lists to support major events. These include pre-event preparation, in-event support, and post-event takedown and debriefing.
- Collaborate with event organizers to determine technical requirements, ensure all safety requirements are met, and the event plans are effectively executed as well as identifying facility limitations and determining alternative solutions when required.
- Work with contractors and interdepartmental groups to ensure all site systems and maintenance work are operating safely, effectively, and efficiently as planned.
- Research and provide technical requirements for equipment and arena footing including sourcing and ordering of equipment and materials that follow procurement best practices.
- Serve as the site's safety lead; ensure employees and contractors are knowledgeable of all operational tasks and can execute them safely.
- Create and review effective training processes, competency evaluations, and training matrix, including ensuring all OHS training practices and documentation are complete.
- Research, plan, lead, and implement site initiatives and capital projects to maximize utilization and flexibility for a wide variety of users (group bookings, spontaneous use, and large events).
- Work with the Facility Supervisor and department accountants to plan and monitor the operations portion of The Pointe's budget (including staffing, equipment, vehicles, and inventory supply levels).
- Create and manage operational employee schedules. Ensure sufficient staff and contractors are scheduled, as necessary as well as complete weekly time entry for hourly staff.
Qualifications and Skills
- Knowledge or experience with agriculture events and arena footing are highly desirable.
- Ability to perform well under pressure, exercise sound judgment, manage multiple priorities and demands, and motivate others to achieve results.
- Strong leadership, interpersonal, and communication skills to identify and anticipate client needs, provide recommendations, and instill confidence in staff and clients.
- Post-secondary degree (Agriculture, Business, Recreation, or in a related field) with a minimum of 5 years of related experience.
- Minimum 3 years of supervisory experience in comparable scope/scale.
Conditions of Employment
- Submission of a Satisfactory Criminal Record Check
- Valid Alberta Class 5 Driver’s licence and submission of a 5-year Driver’s Abstract with less than 7 demerits
- Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
- Requires the ability to work evenings, weekends, and statutory holidays as required
Salary Range: $34.79 - $43.47 per hour
Who we are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance and critical illness programs
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities.
- Well-being programs and a safety culture focused on physical and psychological health in the workplace.
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Please apply on our website: Agriculture Operations Supervisor, The Pointe - Strathcona County Careers (oraclecloud.com)
