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1-Day Coaching for Performance Public Workshop

Organization: CSPN-Customer Service Professionals Network
Location: Canada, Ontario, Markham
Date: Sep 29, 2017
Date End: Sep 29, 2017
Description:
Most organizations would say that their company has a “coaching culture” and that the number one priority of its team leaders is to coach. However, studies show that number of centres where this is a reality is very low. It comes as no surprise that those centres which do have a real coaching culture have the lowest attrition, the most motivated staff and the best at satisfying the demands of their customers. Staff job descriptions almost always include the fact that they do coaching. However, upon further probing, we consistently discover that the quality and quantity of coaching are inadequate for producing the results that would be expected from an effective coaching program. So why it is that coaching simply isn’t being done and done effectively?

Information:

Coaching for Performance Program Description

Cost: 
CSPN Member: $559.00 + HST (Register by Early Bird Deadline and Save 10%)
Non-Member: $629.00 + HST (Register by Early Bird Deadline and Save 5%)
Groups of 3 or more will receive a 10% discount

Download Coaching for Performance Registration Form

Early Bird Deadline: 
Friday, September 15, 2017

Registration Deadline: 
Wednesday, September 27, 2017

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