The Manager, Administration & Emergency Preparedness, is responsible for community emergency preparedness and planning with the aim of ensuring a more disaster ready/disaster resilient community.
The Manager will oversee the administrative management of the emergency services department, supports strategic departmental operational planning and budget development; leads staff growth and relationship development, leads change and departmental resource change management, and leads collaboration and relationship development with internal and external stakeholders to build strong, mutually beneficial working relationships.
Responsibilities
Leadership/Planning – Establish tactical plans, objectives, and metrics that contribute to the Strategy Map and annual plans. Continuously improve, manage and oversee the community’s Emergency Management Program and Emergency Response Plan in accordance with best practices, legislation, standards and regulations. Develop city wide emergency management training exercises coordinated across multiple organizations and agencies. Contribute to the annual operating and capital budgets for the department including the monitoring and management of the budget specific to that area. Apply for and manage all grant funding opportunities and ensure costs are tracked for future compensation after an emergency event.
Service Delivery – Manage the annual budget for unit. Identify issues and reallocate resources as required in order to ensure achievement of objectives. Develop systems and procedures to maintain the operating quality and efficiency of the unit. Maintain required equipment and ensure organizational preparedness to set up and support strategic emergency operations as necessary. Supports the administrative management of Kingston Fire & Rescue including issues related to strategic plans, legislative compliance, information technologies and City initiatives. Manage and oversee dispatch operations including the scheduling and supervision of staff as well as the management of third party contracts.
Health & Safety – Lead, promote, and model a culture of health, safety, well-being, and respect.
Customer Focus – Ensure the customer perspective is a driving force behind decisions and activities.
Building Relationships – Use collaborative relationships to facilitate the accomplishment of work goals. Represent the department as necessary before Committee meetings of the City and with other stakeholder organizations. Develop and maintain positive working relationships with all stakeholders including customers, city staff, community partners and associations, suppliers, vendors, contractors and municipal, provincial and federal counterparts.
Facilitating Change – Facilitate the implementation and acceptance of change within the workplace. Oversee all processes associated with the City’s Commission on Fire Accreditation International (CFAI) accreditation with the aim of providing continuous quality improvement and enhancement of service delivery to the community.
Coaching & Develop – Engage team members in developing and committing to an action plan that targets specific competencies, skills, or knowledge needed to achieve performance improvement or prepare for success in new responsibilities. Provide administration support and guidance recruitment, payroll input, training compliance, attendance, discipline and grievance management. Monitor all leaves, including sick time, Participate as a member of the management team to support WSIB related issues and return to work compliance.
Degree or diploma in Public or Business Administration, Emergency Management or related field;
5 years’ experience related to the duties listed above, normally acquired through the designation as a Community Emergency Management Coordinator and considerable experience within first response and compliance oriented organizations (EMS, Fire, Police);
Significant experience with community emergency response and preparedness plans including the development and facilitation of emergency simulation exercises;
Experience with the incident command system within an emergency operations centre is preferred;
Experience with accreditation processes is considered an asset;
Other Certifications and Requirements
Valid class “G” Ontario driver’s license;
Required to obtain and maintain satisfactory CPIC (Criminal Record Check) at own expense;
Ability to work outside regular business hours
Ability to build trust and credibility in a politically sensitive role with competing demands and priorities;
Ability to work in a politically sensitive environment while demonstrating tact and diplomacy;
Excellent interpersonal and communication skills both verbal and written with the ability to communicate with all levels of staff, stakeholders and the general public;
Excellent leadership skills with the ability to coach motivate and develop employees;
In depth knowledge and understanding of municipal policies, procedures, by-laws, related legislation and regulations;
Proven ability to deliver presentations and provide training to others;
Proven ability to set priorities and meet deadlines;
Excellent communication skills with the ability to influence others, negotiate, mediate and resolve conflicts;
Strong skills in Microsoft Office and other applicable software
Core: Customer Focus, Teamwork, Results Orientation, Integrity
$83,538.00 - $114,059.40/Year - Plus benefits.